Revenue Cycle Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee teams within the revenue cycle operations of Huron Managed Service’s Domestic Business Office.

• Inspire team members to meet customer service, operational, and financial performance objectives.

• Manage both operational and financial performance while ensuring cost efficiency.

• Create and implement strategic priorities while overseeing daily revenue cycle operations.

• Execute special projects and initiatives.

• Lead teams to fulfill performance and productivity targets.

• Ensure that staff responsibilities support maximized reimbursement for delivered services.

• Identify and address team-related problems and issues through effective solutions.

• Collaborate with other departments to resolve various issues.

• Review and respond to mail correspondence promptly.

• Identify opportunities and engage in continuous quality improvement initiatives.

• Participate in the redesign of processes and systems to enhance service quality, data integrity, staff productivity, and overall quality.

• Analyze trends and suggest resolutions based on findings.

• Present findings to leadership for review.

• Prepare service-level metrics and detailed summaries for leadership's consideration.

• Assess potential new hires and provide recommendations for hiring decisions.

• Identify training requirements and coordinate training programs accordingly.

• Set and monitor performance standards while offering constructive feedback.

• Develop and execute performance appraisals.

• Address performance issues among staff and conduct necessary counseling or disciplinary sessions.

• Create and document improvement plans for staff development.

• Comply with departmental and organizational policies, procedures, and best practices.

• Stay informed about relevant Federal, State, and local laws and regulations.

• Perform additional assigned duties as needed.

⛳️ Requirements

• Current permanent work authorization in the U.S. is required.

• A Bachelor's degree is preferred; however, equivalent relevant experience in healthcare operations and leadership may be accepted in place of a degree.

• A minimum of five (5) years of experience in revenue management, focusing on Account Billing, Follow-up, Charge Integrity, Insurance Verification, or related revenue cycle functions, or an equivalent combination of education and experience.

• In-depth knowledge of revenue cycle functions and systems is essential.

• Experience in a large multi-entity healthcare organization or complex revenue cycle services is preferred.

• Experience in a supervisory or team leader role.

• Strong supervisory skills with an emphasis on team building and effective leadership.

• Excellent written and verbal communication skills.

• Strong critical thinking and problem-solving abilities.

• Capability to analyze data and compile reports and summaries.

• Exceptional organizational skills in managing direct reporting relationships.

• Proficiency in Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.

• Must align actions with Huron's mission, vision, and values.

🏝️ Benefits

• Annual incentive compensation program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Wellness programs.