Revenue Cycle Management Implementation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical support to external business customers during the implementation of billing application software and related software solutions.

• Configure software based on user billing and reimbursement requirements and specifications.

• Collaborate directly with clients as an RCM expert and a project team member.

• Assist customers in critical system configuration and recommend suitable system setups using RCM best practices.

• Conduct software and integration testing of the implemented systems and solutions.

• Address issues that necessitate modifications to the implemented applications and solutions.

• Create scripts and test cases for newly implemented applications and solutions.

• Collect and evaluate business client feedback and aid in drafting user requirement documents.

• Specify requirements for product changes in coordination with engineering resources.

• Participate in and monitor project plans, progress, milestones, and implementation timelines.

• Identify risks that may impact business objectives and formulate risk mitigation strategies.

• Maintain communication and documentation with clients in suitable repositories.

• Test and troubleshoot final system implementations.

• Offer training and end-user support during and after the implementation phase.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Computer Programming, Computer Information Systems, or a closely related discipline.

• Five years of professional experience in revenue cycle management (RCM).

• Three years of professional experience in healthcare billing.

• Strong working knowledge of Electronic Medical Records systems, ideally in a Health and Human Services environment.

• Solid understanding of Information Technology, software solutions, and software management systems.

• Proven problem-solving, critical-thinking, troubleshooting, and analytical abilities.

• Strong interpersonal, communication, and people skills.

• Capacity to manage multiple tasks and competing priorities.

• Ability to work independently, proactively, under pressure, and within a team setting.

• Skill in anticipating issues and risks and developing alternatives to achieve project objectives.

• Exceptional attention to detail.

• Willingness to travel up to 25% as needed.

• Professional experience in Behavioral Health billing is preferred, but not essential.

🏝️ Benefits

• Fully remote workforce.

• Flexible schedule.

• Employee recognition rewards program.

• Performance-based bonuses.

• Financial incentives linked to company success.

• Referral incentives.