Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at healthcare provider locations.

• Travel to healthcare provider locations and patients' residences for arranged eye exam appointments.

• Utilize company-issued retinal imaging technology.

• Assist in addressing eye exam and associated quality gaps.

• Complete company-sponsored training prior to performing exams independently.

• Maintain proficiency through continuous training as required.

• Oversee a daily schedule for eye exam appointments.

• Confirm appointments with both practices and patients ahead of time.

• Coordinate travel arrangements.

• Foster and sustain relationships with colleagues, customers, providers, payers, and care teams.

• Engage with team members and stakeholders virtually on non-appointment days.

• Contribute to quality enhancement, reporting, patient outreach, and customer success initiatives.

• Carry out additional duties as assigned.

⛳️ Requirements

• Willingness and capacity to travel daily, up to 100%, to provider practices.

• Must be a local resident in the Houston, TX area.

• Possession of a valid driver’s license and reliable transportation.

• Associate degree or higher in a relevant field.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality metrics, medical billing, or coding.

• Proficient in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication skills.

• Strong attention to detail and effective organizational skills.

• Ability to meet strict deadlines.

• Capability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams.

• Ability to work independently in a remote setting.

• Desired: Certified or licensed healthcare professional credentials, such as CMA or LPN.

🏝️ Benefits

• Paid travel time.

• Company coverage for mileage and travel expenses related to eye exam visits.

• Provision of retinal imaging equipment and comprehensive training by the company.

• Medical, Dental, and Vision insurance options.

• 401(k) plan featuring a 3% employer match on up to 6% employee contributions.

• Life and Disability insurance coverage.

• Options for voluntary Life insurance.

• Employee Assistance Program (EAP).

• Paid time off benefits.

• Paid parental leave.

• Access to learning and development resources.

• Necessary work equipment provided at no cost.

• Flexibility to work fully remotely.