Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at provider facilities.

• Travel to provider locations and patient residences for arranged eye exam appointments.

• Operate company-issued retinal imaging equipment.

• Assist in addressing eye exam and related quality gaps.

• Complete company-sponsored training on retinal imaging technology and eye examination protocols prior to performing exams independently.

• Maintain proficiency through continuous training as necessary.

• Oversee a daily schedule of eye exam appointments.

• Confirm appointments with practices and patients ahead of time.

• Arrange travel logistics.

• Develop and sustain professional relationships with co-workers, customers, providers, payers, and care teams.

• Undertake additional responsibilities that support quality enhancement, reporting, patient engagement, and customer satisfaction.

• Participate virtually with team members and stakeholders on days without appointments.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider locations.

• No prior experience in eye exams or imaging is necessary; comprehensive training and equipment will be provided.

• Possession of a valid driver’s license and dependable transportation.

• An associate degree or higher in a relevant field.

• A minimum of 1–3 years of experience in a healthcare environment.

• Familiarity with medical terminology, quality metrics, medical billing, or coding.

• Proficient in Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail along with organizational skills.

• Capability to meet strict deadlines.

• Ability to collaborate effectively with management, colleagues, customers, providers, payers, and care teams.

• Capacity to work independently in a remote setting.

• Required internet speed of at least 100 Mbps for downloads and 10 Mbps for uploads.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Travel time is compensated.

• Mileage and travel expenses for eye exam visits are reimbursed by the company.

• Comprehensive training and camera/equipment are provided.

• Fully remote work flexibility is available.

• Medical, Dental, and Vision insurance plans offered.

• 401(k) plan featuring a 3% employer match on the employee’s 6% contribution.

• Life and Disability insurance coverage.

• Options for Voluntary Life insurance.

• Access to an Employee Assistance Program (EAP).

• Paid time off policies.

• Paid parental leave provided.

• Resources for learning and professional development.

• Necessary work equipment supplied at no cost.

• Comprehensive benefits package for eligible full-time employees working 30 hours per week or more.