Retinal Camera Operator – Eye Exam Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct scheduled diabetic eye examinations and retinal screenings for members at both provider practices and patient residences.

• Utilize company-provided retinal imaging devices.

• Assist in addressing gaps in eye exam completion and related quality metrics.

• Travel to provider practices on prearranged appointment days.

• Engage with team members, internal partners, clients, providers, payers, and care teams virtually on non-appointment days.

• Undergo training on retinal imaging technology and eye examination processes before performing exams autonomously.

• Maintain proficiency through continuous training.

• Oversee daily scheduling of eye exam appointments.

• Confirm upcoming appointments with practices and patients ahead of time.

• Organize travel arrangements.

• Establish and uphold professional relationships with colleagues, clients, providers, payers, and care teams.

• Contribute to quality enhancement, reporting, patient outreach, and customer success initiatives.

• Adhere to security policies and protocols to safeguard PHI, PII, and company intellectual property.

⛳️ Requirements

• Willingness and capability to travel daily, up to 100%, to provider practices.

• Must be a local resident in the Houston, TX area.

• No previous experience in eye examinations or imaging is required; comprehensive training and equipment will be provided.

• Must possess a valid driver's license and dependable transportation.

• An associate degree or higher in a related field is required.

• At least 1–3 years of experience in a healthcare environment is necessary.

• Familiarity with medical terminology, quality metrics, medical billing, or coding is preferred.

• Competence in using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and various healthcare-related systems or applications.

• Excellent verbal and written communication abilities.

• Strong attention to detail and organizational capabilities.

• Capacity to meet strict deadlines.

• Ability to collaborate efficiently with management, colleagues, clients, providers, payers, and care teams.

• Capability to work independently in a remote setting.

• Completion of company-provided training is required before performing exams independently.

• Must provide an internet connection with a minimum of 100 Mbps download and 10 Mbps upload speed.

• Certification or licensure as a healthcare professional, such as CMA or LPN, is preferred.

🏝️ Benefits

• Compensation for travel time.

• Mileage reimbursement in accordance with IRS standards.

• Company-covered travel expenses related to eye exam visits.

• Comprehensive training and provision of retinal imaging equipment by the company.

• Medical, Dental, and Vision insurance plans.

• 401(k) plan featuring a 3% employer match on your 6% contribution.

• Life and Disability insurance coverage.

• Options for voluntary life insurance.

• Employee Assistance Program (EAP).

• Paid time off policies.

• Paid parental leave.

• Access to learning and development resources.

• Complete remote work flexibility.

• Necessary work equipment provided at no cost.

• Bi-weekly payroll schedule.