Retina Sales Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Propel sales growth and facilitate the successful integration of CYKLX™ within Retina Specialty accounts

• Cultivate relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification staff, and billing personnel

• Implement territory sales strategies, selling methodologies, and promotional initiatives

• Conduct in-office visits, provide product details, and deliver staff education

• Offer clinical education and logistical support

• Assist practices in establishing intravitreal injection protocols that incorporate CYKLX™ as a pre-injection anesthetic

• Represent the company at local society meetings, customer events, and educational programs at the territory level

• Execute approved educational programs and meetings for physicians and staff

• Manage territory routing, call planning, frequency, and segmentation

• Analyze territory sales data, market trends, and competitive activities

• Maintain CRM documentation, call notes, sampling logs, and customer information

• Support in-office ordering, inventory, billing, and reimbursement processes

• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, marketing, medical, and cross-functional teams

• Provide voice-of-customer insights to sales leadership, marketing, and medical teams

• Assist with national campaigns, sampling programs, pilot initiatives, and conference activities

• Ensure compliance with company policies, promotional guidelines, and regulatory standards

• Oversee territory budget, travel, samples, and promotional materials

• Participate in team training, national meetings, and skill development sessions

• Report directly to the Regional Sales Director, Retina

⛳️ Requirements

• Bachelor’s degree is required

• Over 5 years of experience in medical sales

• At least 2 years of experience in buy and bill therapeutics or medical device sales

• Eyecare experience with a proven track record in engaging Retina Specialists is strongly preferred

• In-depth knowledge of total account management in complex product sales pull-through

• Proven success in territory management, building customer relationships, and achieving sales results

• Exceptional communication, presentation, and interpersonal skills

• Demonstrated ability to collaborate and work effectively with Field Reimbursement Manager and Medical Science Liaison teams

• Willingness to travel within the assigned territory daily, with overnight travel required

• Self-motivated with robust organizational, analytical, and problem-solving skills

• Valid driver's license is necessary

• Capacity to travel within the territory more than 90% of the time, including long drives, short flights, and/or overnight stays

• Ability to accurately understand and communicate technical information

• Capability to adhere to instructions, work rules, company policies, and safety and security protocols

• Aptitude for meeting deadlines and managing standard workplace demands

• Commitment to maintaining confidentiality of sensitive information

• Ability to apply judgment and reasoning to resolve work-related issues

🏝️ Benefits

• Employer-sponsored medical, dental, and vision insurance

• Paid time off (PTO)

• Life and disability insurance

• Paid parental leave

• Competitive 401(k) company matching

• Flexible and entrepreneurial work environment

• Inclusive company culture

• Quarterly sales incentives based on performance

• Team training sessions, national meetings, and ongoing skills development opportunities