Retail Territory Manager – Travel

This is a fully remote position, open to applicants in Texas.

📋 Description

• Recruit, nurture, and retain Store Managers.

• Develop a pipeline of future leaders while coaching managers to cultivate their own teams.

• Establish clear expectations for store leaders and manage performance through feedback, development plans, recognition, and necessary corrective actions.

• Conduct scheduled store visits with defined agendas, documented follow-ups, and verified resolution of outstanding issues.

• Ensure adherence to Lakeshore’s brand and operational standards, including visual merchandising, inventory accuracy, shrinkage, safety, and compliance measures.

• Execute company sales initiatives and community outreach in each store, guaranteeing timely implementation and ongoing execution.

• Provide insights on what strategies were effective and what adjustments are needed.

• Plan labor requirements and oversee payroll and expenses in anticipation of promotions, holidays, and seasonal demands.

• Take ownership of the guest experience across the territory and coach teams on delivering customer-first service.

• Address and resolve feedback from guests.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and experience.

• Over 5 years of experience in multi-unit retail management.

• More than 5 years of experience in leadership roles, including managing other managers.

• Proven success in developing talent, enhancing bench strength, and planning for succession.

• Demonstrated ability to maintain consistent operational standards across multiple locations.

• Strong business acumen, with the skill to analyze store reports and identify execution issues behind the metrics.

• Proficiency in Microsoft Office Suite, encompassing Word and Excel.

• Willingness to travel regularly within the territory, up to 75% weekly, and work effectively from remote locations.

• Preferred: Over 10 years of multi-unit retail leadership experience, including managing other managers.

🏝️ Benefits

• Competitive compensation reflective of skills and experience.

• Eligible for bonuses.

• Paid leave for new parents to foster work/life balance and family bonding.

• Comprehensive medical, dental, and vision coverage — EPO, PPO, and HSA options.

• 401(k) retirement plan with company contributions.

• Flexible benefits options.

• On-site preschool available for employees' children.

• On-site employee gym catering to all fitness levels and needs.

• Generous employee discount program.

• Casual dress code.