Retail Industry Principal

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

📋 Description

• Identify the key areas where SINGU has the most significant competitive advantage in retail.

• Develop the retail go-to-market strategy, focusing on priority segments, use cases, and target accounts.

• Maintain a perspective on operational, regulatory, and technological factors influencing retail environments.

• Convert market insights into commercial and product priorities.

• Establish trusted relationships with senior leaders in retail property, facilities, operations, asset management, and transformation.

• Leverage networks and industry credibility to access strategic prospects and generate new opportunities.

• Represent SINGU at executive forums, customer meetings, roundtables, and select industry events.

• Cultivate relationships with advisors, facility management providers, managing agents, and partners.

• Collaborate with Sales and Customer Success teams on key retail accounts.

• Identify strategic priorities, enhance business cases, and boost executive engagement.

• Support selected opportunities to increase SINGU's chances of success.

• Pinpoint expansion opportunities across customers, countries, sites, modules, and use cases.

• Contribute to a qualified pipeline and revenue growth without replacing the accountable sales personnel.

• Foster a community of retail customers, advocates, and industry influencers.

• Provide structured market insights to Product, Product Marketing, and Commercial Strategy.

• Detect repeatable customer needs, emerging opportunities, and gaps in SINGU's offerings.

• Ensure SINGU invests in solving problems that customers are willing to pay for.

• Deliver a qualified pipeline, revenue contributions, progress on priority accounts, executive relationships, repeatable propositions, and customer advocacy.

⛳️ Requirements

• Extensive senior experience in retail property, facilities management, estates, operations, or asset management.

• First-hand knowledge of complex, multi-site retail estates.

• Strong credibility and a well-established network with senior retail stakeholders.

• Proven ability to transform industry relationships and insights into commercial opportunities or strategic results.

• Strong commercial judgment with the ability to link operational challenges to financial value, risk, and business outcomes.

• Executive presence, excellent communication skills, and the confidence to constructively challenge senior stakeholders.

• Capability to identify what is truly scalable and commercially valuable.

• Business-fluent English is required.

• Proficiency in Polish and/or German is a plus.

• Experience in software or technology is advantageous but not mandatory.

🏝️ Benefits

• Competitive base salary, adjusted based on experience and location.

• Performance-related bonus tied to strategic account engagement, market influence, and measurable commercial contributions.

• Direct sponsorship from the CRO and access to SINGU's executive leadership.

• Support from Sales, Marketing, Product Marketing, Product, and Pre-Sales teams.

• Opportunity to influence SINGU's retail market position across Europe.

• Potential for advancement into broader market leadership, strategic growth, or industry-led go-to-market responsibilities.