Retail Catalog Optimization Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Observe retail demand signals and the health of catalogs to pinpoint gaps in availability, rights, pricing, metadata, or content files.

• Create and maintain dashboards and workflows that track products entering and exiting retail catalogs.

• Highlight issues that affect visibility, availability, or customer experience.

• Identify and rectify metadata issues impacting product discoverability, feed delivery, and search placement across Google and retail partners.

• Enhance metadata to boost onsite search and SEO performance.

• Collaborate with publishers, providers, and internal teams to obtain necessary rights, pricing, or content.

• Compose and distribute targeted communications to publishers and partners regarding catalog gaps, metadata corrections, and content requirements.

• Work alongside Product, Sales, and Customer Success teams to enhance catalog quality and operational efficiency.

• Develop scalable cataloging standards, monitoring processes, and best practices for metadata.

• Gain familiarity with data and inventory flows throughout the product landscape.

• Investigate competitive pricing and identify coverage gaps as well as new opportunities.

• Monitor market trends and present emerging insights and competitive intelligence.

• Analyze catalog data to quantify sales opportunities, including patterns for cross-selling and upselling.

⛳️ Requirements

• 2–4 years of experience in catalog operations, ecommerce, publishing, or a related field.

• Experience working with metadata, ecommerce catalogs, publishing systems, or retail product data.

• Proficiency in spreadsheets, dashboards, and reporting tools (e.g., Looker).

• Strong attention to detail; capable of identifying patterns and inconsistencies across large datasets.

• Exceptional written communication skills, particularly for outreach to external partners.

• Ability to balance operational execution with process improvement and proactive problem-solving.

• Curiosity and a willingness to utilize AI tools as relevant for the role.

• Proven ability to learn and adapt to current tools is strongly preferred.

• BA/BS in Marketing, Communications, or a related field, or equivalent experience.

• Working knowledge of SEO and related tools.

• Familiarity with Claude or other AI tools.

• Understanding of ONIX, publishing metadata, retail feeds, or digital content ecosystems.

• Experience with Salesforce.

• Background in higher education or edtech.

🏝️ Benefits

• Competitive base salary along with a robust variable compensation component.

• Comprehensive medical, vision, dental, life, disability, critical illness, accident, FSA, HSA, ID protection, pet, and legal insurance.

• 401K match up to 5%.

• 12 weeks of paid parental leave.

• Tuition reimbursement program.

• 4 weeks of vacation.

• 12 sick days.

• 11 company holidays.

• 3 personal days.

• Flexible work schedules and remote capabilities (by team).

• Casual dress code.

• Fitness challenges and rewards.