Retail Area Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Inspire and lead Bureau Managers and Travel Service Partners throughout Northern Ireland.

• Oversee and mentor Bureau Managers to enhance performance, recruitment, and employee development.

• Manage costs, expenses, and resource allocation within the region.

• Ensure compliance with health and safety standards, operational training, procedures, and practices among colleagues.

• Coordinate the implementation of new bureaus and upgrades to existing ones.

• Drive the launch of products and in-store promotions and campaigns.

• Facilitate communication between store colleagues and Bureau Managers.

• Implement business plans as outlined by the Divisional Manager.

• Maintain accountability for area-specific plans that support strategic objectives.

• Utilize data to prioritize interventions, enhance business performance, and optimize margins, including managing discounts.

• Cultivate relationships with the Head of Retail, Divisional Manager, Tesco store managers, and internal support functions.

• Encourage collaboration among stakeholders to achieve commercial and operational goals.

• Manage budgets, revenue performance, and operational efficiency in the area.

⛳️ Requirements

• Experience in managing multi-site retail or service operations, focusing on profitability, growth, and operational efficiency.

• Demonstrated ability to lead, coach, and develop teams, including succession planning and performance management.

• Confident and decisive communication style with the ability to motivate a team.

• Proven experience leading teams across multiple locations and achieving impressive results.

• Willingness to learn, be hands-on, and manage teams remotely.

• Strong track record of delivering performance through enhanced customer service, sales, and cost management.

• Background in a customer-facing role.

• Excellent planning, organizational, and decision-making abilities.

• Operational capabilities.

• Comprehensive understanding of compliance and risk within retail and financial services.

• Ability to analyze complex reports and take appropriate actions.

• UK Driving License.

• Willingness and capability to travel within the assigned area; frequent travel required for business meetings and site visits outside the designated area.

🏝️ Benefits

• Company pension scheme.

• Comprehensive flexible benefits package, including critical illness, dental insurance, and private medical insurance.

• Cycle to Work Scheme.

• Employee wellness program offering wellbeing and financial advice.

• Extensive employee discounts available through Bravo Benefit.

• 25 days of holiday (pro-rata).

• Bank holidays.

• Opportunity to earn additional holiday days with tenure.

• Option to purchase extra holiday days.

• Monthly performance-based bonus.