Research Team Manager – Eastern European/Jewish

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and manage the performance of a team comprising up to 15 research professionals.

• Conduct regular one-on-one meetings, establish goals, and promote continuous skill enhancement.

• Take ownership of the team's research quality and ensure adherence to standard operating procedures.

• Uphold professional genealogical standards.

• Oversee project assignments and assist in resolving operational challenges.

• Directly manage a select portfolio of client research projects.

• Collaborate with Operations Directors concerning team objectives, recruitment, and business operations.

• Work alongside Client Relationship Managers to address client issues.

• Engage with executive leadership regarding client experiences and product quality.

• Remain actively involved in casework and stay updated on industry best practices.

⛳️ Requirements

• A minimum of 10 years of professional genealogy experience.

• Between 5 to 10 years of recent experience in Eastern European/Jewish research.

• 2 to 5 years of direct experience in team management.

• A proven ability to develop talent, manage performance, and address operational challenges.

• Outstanding communication skills with a background in providing constructive feedback.

• Strong time management skills to effectively balance management responsibilities with active billable research.

• Certification or accreditation as a Professional Genealogist is preferred.

• A bachelor’s degree or higher is preferred.

• All job offers are contingent on a background check that complies with applicable laws.

🏝️ Benefits

• Eligibility for bonus opportunities.

• Equity participation.

• Comprehensive health, dental, and vision benefits.

• Flexible work arrangements: choose between the nearest office, home, or a hybrid approach, subject to location restrictions.

• Background-check process in compliance with applicable law.

• Reasonable accommodations for qualified individuals with disabilities.