Research Manager, Custom Market Research

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and manage both qualitative and quantitative market research initiatives from start to finish.

• Act as the project manager, research expert, and main point of contact for clients.

• Organize projects, create timelines, coordinate resources, and oversee risk management.

• Work alongside sales and business development teams to evaluate feasibility and suggest research methods.

• Convert client business inquiries into effective research designs and analytical frameworks.

• Oversee programming, fielding, panel operations, and collaborate with other internal stakeholders.

• Track progress and address issues related to budget, timelines, quality, and client satisfaction.

• Ensure adherence to market research, project management, quality, and data privacy regulations.

• Create and develop surveys, trackers, segmentation studies, concept tests, customer experience evaluations, market assessments, and bespoke research projects.

• Author and review questionnaires; conduct testing for survey programming and quality assurance prior to launch.

• Supervise fieldwork performance, incidence rates, quotas, and respondent quality.

• Analyze quantitative datasets utilizing descriptive and inferential statistics.

• Interpret crosstabulations, significance tests, segmentation analyses, and other results.

• Generate data visualizations and actionable business insights.

• Design qualitative methods, screeners, discussion guides, ethnographic protocols, and observation frameworks.

• Facilitate in-depth interviews, focus groups, cognitive interviews, and other qualitative research activities.

• Conduct ethnographic and observational research as necessary.

• Handle qualitative recruitment, scheduling, recordings, transcription, and logistical aspects of fieldwork.

• Execute thematic analysis, coding, text analytics, content analysis, and synthesis.

• Produce reports, presentations, slide decks, executive summaries, and client-facing materials.

• Deliver findings and recommendations to internal teams, external clients, and executive audiences.

• Mentor and nurture junior researchers.

⛳️ Requirements

• Bachelor’s degree in life sciences, social sciences, market research, public health, healthcare, business, or a related field.

• At least 2 years of experience managing custom market research projects.

• Proven track record of leading qualitative and quantitative market research projects from beginning to end.

• Proficient in both qualitative and quantitative research methodologies.

• Advanced skills in survey design and questionnaire creation.

• Experienced in conducting and moderating qualitative interviews and discussion-based research.

• Strong analytical and critical thinking skills.

• Ability to synthesize various data sources into actionable insights.

• Expertise in data visualization and storytelling.

• Excellent written and verbal communication abilities.

• Strong client-facing skills and presentation capabilities.

• High proficiency in Microsoft Excel, PowerPoint, Word, and data visualization software.

• Exceptional attention to detail and a commitment to quality.

• Capability to work independently while effectively collaborating across cross-functional teams.

• Strong problem-solving and organizational abilities.

• Experience mentoring and developing junior researchers.

• Proven skills in survey programming review and testing, quantitative data analysis, and data visualization and reporting.

• Experience presenting research findings and strategic recommendations to clients and executive audiences.

• Strong abilities in client management and stakeholder engagement.

• Preferred: prior experience in the pharmaceutical or biotechnology sectors.

• Preferred: experience conducting market research in pharmaceuticals, biotechnology, clinical diagnostics, medical devices, healthcare services, or diagnostic imaging.

• Preferred: familiarity with survey programming platforms and qualitative analysis tools.

• Preferred: experience with advanced analytics, segmentation, text analytics, or multivariate analysis methods.

• Preferred: experience with ethnographic observation techniques.

• Willingness to travel domestically on occasion.

🏝️ Benefits

• Fully remote work environment.

• Occasional domestic travel opportunities.

• Commitment to equal opportunity employment.