Research & Development Field Account Manager – Strategic Accounts

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Establish enduring relationships with scientific and managerial stakeholders across strategic account R&D sites.

• Monitor molecule programs, discovery initiatives, R&D process decisions, program statuses, site footprints, and forthcoming decision points.

• Identify and prioritize opportunities for early-stage technology seeding.

• Convert R&D process requirements and discovery-stage needs into defined use cases.

• Align technical experts from the Business Unit to assist with validation activities.

• Propel technology validation through process and product trials, encompassing scale-up, scale-down, and manufacturing-sensitive validation activities.

• Record outcomes and readiness indicators that support progression toward pilot, clinical, or manufacturing adoption.

• Aid in Phase I–III process and product trials through process optimization, validation, and readiness for manufacturing.

• Collaborate with Product Development, Tech Transfer, and CMO partners.

• Observe process landscapes, new processes, transfers, modalities, footprint changes, risks, and business implications.

• Carry out structured handovers of validated programs to commercial teams, including stakeholder maps, process context, validation evidence, and recommended next steps.

⛳️ Requirements

• Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or a related scientific field.

• Over 3 years of experience in customer-facing roles within biopharma environments, such as process development support, technical sales, applications, or scientific support.

• Strong familiarity with R&D environments.

• Capability to operate credibly within highly scientific settings and translate early-stage R&D needs into structured validation and technology adoption pathways.

• Proficient in communicating confidently with a diverse range of senior decision-makers.

• Ability to collaborate effectively with Technical Sales teams to develop complex customer solutions.

• Experience in managing stakeholders across customer R&D networks and cross-functional internal organizations.

• Proficient in utilizing CRM systems, including SFDC.

• Disciplined in documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management.

• Willingness to travel more than 50%.

• Alignment with Sartorius' core values of Sustainability, Openness, and Enjoyment.

• Travel required to customer sites within the US, with potential for international business travel.

🏝️ Benefits

• Mentoring, leadership programs, and internal seminar opportunities.

• Paid vacation, sick leave, corporate holidays, and community service day.

• Flexible work schedules.

• Comprehensive onboarding, featuring a virtual online platform.

• Supportive environment, team spirit, and international collaboration.

• Communities focused on topics such as Coaching, Agile Working, and a Businesswomen’s Network.

• Medical plans, dental, vision, EAP, and various wellness programs.

• Smart buildings equipped with the latest technology and facilities.

• 401(k) plan with a generous company match.

• HSA, FSA (dependent care and healthcare spending), and Transportation Commuter Account.

• Company-paid Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, and Health Advocate services.

• Optional Supplemental Life Insurance, Legal Services, LTD & STD, Critical Illness Insurance, and Student Loan Tuition Refinance Service.