Research Associate

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Assist in the design and implementation of research projects, encompassing competitive analysis, market assessments, surveys, interviews, and studies on user feedback.

• Gather and evaluate data to identify trends and clarify issues affecting the community and business.

• Generate reports, visualizations, and presentations to guide product development, policy-making, and strategic planning.

• Collaborate with Trust & Risk, Product, Operations, Strategy & Ops, and various cross-functional teams.

• Perform literature reviews and secondary research to position findings within larger market or industry contexts.

• Support the development of research plans, measurement frameworks, and retrospectives following studies.

• Ensure that research methodologies adhere to ethical standards and maintain data integrity best practices.

• Manage research projects from start to finish, iterating swiftly and delivering high-quality outcomes.

• Utilize Whatnot as both a buyer and a seller as part of the responsibilities.

⛳️ Requirements

• 1–3 years of experience in research, data analytics, market insights, product research, or a similar field.

• A bachelor’s degree in a related discipline or equivalent experience.

• Proficient in qualitative and quantitative research methodologies, including survey design, interview facilitation, and analysis of customer or market data.

• Strong proficiency in Excel.

• Familiarity with research tools such as Qualtrics or SurveyMonkey.

• Excellent written and verbal communication abilities.

• Outstanding attention to detail, organizational skills, and project management capabilities.

• Comfortable using generative AI tools to assist in research synthesis, competitive analysis, and reporting, with the discernment to validate outputs.

• Candidates must reside within commuting distance of the SF, LA, SEA, or NY hubs.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Generous holiday and time-off policy.

• Health insurance options, including medical, dental, and vision coverage.

• Support for remote work arrangements.

• Allowance for home office setup.

• Monthly stipends for cell phone and internet expenses.

• Care benefits.

• Monthly wellness allowance.

• Annual childcare allowance.

• Lifetime benefit for family planning, including adoption or fertility costs.

• Retirement options; 401k plans for Traditional and Roth accounts in the US (with employer matching up to 4% of base salary) and pension plans available internationally.

• Monthly allowance for using the app.

• Parental leave policy.

• 16 weeks of paid parental leave, plus one month of gradual return to work.