Insights Lead

This is a fully remote position, open to applicants in California, +18 more states.

📋 Description

• Take ownership of the complete reporting infrastructure, analytical frameworks, and insight delivery for Instacart Business and Instacart Health.

• Develop partner-specific insights and dashboards to provide timely and accurate visibility into business performance.

• Create and manage an external partner reporting program featuring clear frameworks, reliable delivery schedules, and consistent data quality.

• Perform in-depth analyses to uncover performance gaps and identify actionable growth opportunities.

• Establish ongoing analytical programs focusing on retention, cohort analysis, and pipeline health.

• Address reporting coverage gaps and design scalable self-service tools.

• Collaborate across functions to enhance data infrastructure and facilitate commercial execution.

• Act as the analytical partner for internal leadership and the accountability point for external partner reporting.

⛳️ Requirements

• A minimum of 5 years of experience in analytics, business intelligence, or insights.

• At least 2 years of experience in a B2B, commercial, or GTM-facing role.

• Proven experience managing end-to-end reporting programs, from data sourcing and modeling to delivery and stakeholder communication.

• Strong skills in SQL.

• Competence in at least one BI/visualization tool such as Tableau, Looker, or Mode.

• Experience in building and maintaining recurring, comprehensive business-line reports and analytical frameworks at scale.

• Excellent communication skills with the ability to influence cross-functional partners and leadership.

• Understanding of sales performance metrics, pipeline tracking, and customer retention frameworks.

• Ability to thrive in a fast-paced, ambiguous environment.

• Experience in a technology, marketplace, or B2B sales setting is preferred.

• Familiarity with CRM data, particularly Salesforce, is preferred.

• Previous experience in building or contributing to external partner-facing reporting programs is preferred.

• Demonstrated ability to transform ambiguous problem statements into clear, scalable analytical outputs is preferred.

🏝️ Benefits

• Flexibility to work from home, in an office, or at a favorite coffee shop.

• Regular in-person events to foster connections and build community.

• New hire equity grant.

• Annual refresh equity grants.

• Market-competitive compensation and benefits based on work location.