Representante de Ventas Internas – Bilingüe

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage and respond to incoming and outgoing sales calls.

• Qualify calls, build rapport, identify needs, and provide information about products and services.

• Meet conversion targets, booking rates, monthly sales revenue, and other performance metrics.

• Sell residential pest control services and other offerings according to standard operating procedures.

• Establish service accounts for new customers.

• Collect credit card information and set up automatic payments for newly sold accounts.

• Schedule inspections and/or quality control visits for sales inspectors and technicians.

• Handle multiple programs simultaneously, entering data in real-time, processing orders, and searching for existing accounts.

• Consistently achieve the goals outlined in the Monthly Development Plan.

• Accurately input potential customer information into databases.

• Provide first-level assistance to current customers in line with the one-call resolution guarantee.

• Convert qualified leads into new customers and current customers into repeat clients.

⛳️ Requirements

• Previous experience in inside sales is required.

• High-speed and stable Wi-Fi connection is essential.

• Good quality microphone or headset with a microphone is necessary.

• Excellent written, verbal, and interpersonal communication skills.

• Strong customer service skills are a must.

• Ability to type at a minimum speed of 50 words per minute with 90% accuracy; a typing test will be administered.

• Basic knowledge and initial proficiency in Google Workspace, including Gmail, Google Sheets, and Google Docs.

• Ability to perform basic mathematical calculations.

• Bilingual proficiency in English and Spanish is required.

• Availability to work Monday through Friday from 8:00 a.m. to 5:00 p.m. EDT/EST (GMT-5).

• Willingness to work half-day rotating shifts on Saturdays approximately once a month or more frequently as needed.

• Exceptional command of English, with clear and precise pronunciation and outstanding conversational skills.

• Applications must include a 2 to 3-minute video recording speaking in English.

• Employment is contingent upon successful completion of a background check.

🏝️ Benefits

• 10 days of paid time off (PTO) during the first year.

• 6 U.S. holidays.

• Paid training.

• Employee referral bonus.

• Holiday bonus.

• Clear opportunities for growth and career advancement.

• Valuable, comprehensive, and affordable benefits.