Release Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of and lead the release-management gate process from Alpha to Beta to GA for all WellHive integrations and features.

• Conduct go/no-go evaluations at each transition phase.

• Implement and enhance the immediate-release versus full Alpha→Beta→GA decision matrix.

• Assess completed items from GAL, MAG, and Product Development Teams to identify the suitable release pathway.

• Consolidate completed features into organized release bundles for the Monthly Feature Activation Cycle.

• Keep the live bundle tracker updated and align it with As-Built and GA-determination source data.

• Create, maintain, and ensure quality for the Alpha Testing Packet, Beta Testing Packet, and GA Activation Packet.

• Verify that activation packets include necessary test cases, per-tester pass/fail sheets, permissions and user-group instructions, as well as training materials.

• Enforce phase-gate exit criteria, ensuring no unresolved P1/P2/P3 defects and conducting volume testing during the Beta stage.

• Validate that integrations can handle the anticipated full-user-base load prior to GA advancement.

• Facilitate daily defect triage during the Alpha and Beta testing periods.

• Collaborate with Customer Solutions Engineering teams and engineering leads to address any blocking issues.

• Manage the feature tier model to determine the requirements for full activation packets versus lightweight documentation.

• Oversee the Monthly Feature Activation Cycle from start to finish.

• Gather the activation-capable queue from Product Engineering and recommend the monthly activation slate.

• Lead go/no-go approvals with System Integrator and customer stakeholders.

• Control the timing and content of the System Integrator hand-off at the GA declaration.

• Maintain the feature-flag and feature-group policy for targeted Alpha and Beta cohorts.

• Document and track waivers or exceptions, including regulatory holds and zero-user-impact maintenance releases.

• Distribute recurring release calendars and status updates.

• Ensure alignment among Product, Engineering, Customer Delivery, and SI stakeholders regarding scope, timing, and risk.

• Keep release-tracking documents current, including bundle trackers, gate summaries, and decision logs.

• Raise cross-team blockers, scope disputes, and resource gaps to the Customer Delivery & Programs leadership.

• Manage Feature Flags and Feature Groups.

⛳️ Requirements

• A minimum of 5 years of experience in release management, release engineering, or program/project management for a SaaS or enterprise software product.

• Experience in a regulated or federal environment is highly desirable.

• Proven experience managing a phased release or gate process (alpha/beta/GA or similar), including go/no-go evaluations and exit criteria enforcement.

• Familiarity with feature-flag-driven deployment models that separate code deployment from feature activation.

• Experience in defect triage and prioritization methods.

• Background in coordinating volume or load testing prior to a general-availability release.

• Strong organizational and documentation capabilities.

• Competence in creating clear, audience-specific release artifacts for both internal engineering teams and external SI or customer stakeholders.

• Proficiency with Jira and Confluence for release tracking, backlog management, and dynamic documentation.

• Ability to collaborate effectively with teams across Product, Engineering, Customer Success, and external systems-integrator partners.

• Experience with or within the Department of Veterans Affairs, other federal health systems, or major systems integrators like Deloitte or Booz Allen Hamilton is highly preferred.

• Exceptional written and verbal communication skills.

• Proven ability to establish clear cadences and hold cross-functional teams accountable.

• Must be a US Citizen or Permanent Resident; EAD does not qualify.

• Must be capable of working remotely from a state within the United States.

🏝️ Benefits

• Remote work from a state within the United States.

• Full-time position.