Market Manager

This is a fully remote position, open to applicants in Michigan, +1 more state.

📋 Description

• Supervise and manage construction-to-permanent servicing.

• Guarantee the precise and prompt intake of referrals, loan setup, fund disbursement, and modifications of loans to a permanent status.

• Assemble and authenticate loan documents following policy and product guidelines.

• Ensure accurate loan setup based on origination data and loan documentation.

• Develop draw schedules for the duration of loans based on established milestones relevant to build type and product offering.

• Update both internal and external systems of record to reflect build-cycle progress and interactions with builders and clients.

• Remain informed about product offerings, application features, and loan progress.

• Report on pipeline progress and any obstacles encountered.

• Identify and relay adverse issues, trends, or inefficiencies to management and other business lines, along with proposed solutions.

• Participate in agreed-upon resolutions.

• Establish and maintain relationships with internal and external business partners while managing expectations and accountability.

• Perform additional duties as assigned.

⛳️ Requirements

• College degree, or equivalent education and relevant training or experience.

• One to two years of experience in mortgage, banking, banking operations, or a comparable field of study.

• Proficient in Microsoft Office products, including Word and Excel.

• Fluency in the English language is required.

• Two or more years of experience in retail banking, banking operations, or in a law firm or corporate environment (preferred).

• Strong research and investigative skills (preferred).

• Familiarity with banking software, deposit account systems, or mortgage servicing systems (preferred).

• Excellent written and verbal communication skills (preferred).

• Ability to manage a high volume of work with concurrent deadlines (preferred).

• Strong organizational skills and attention to detail (preferred).

• Capability to work effectively both in teams and independently, making sound decisions consistent with role and responsibilities (preferred).

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Accidental death and dismemberment coverage.

• Tax-preferred savings accounts.

• 401k plan.

• At least 10 days of vacation during the first year of employment (prorated).

• 10 sick days (prorated).

• Paid holidays.

• Defined benefit pension plan (depending on position and division).

• Restricted stock units (depending on position and division).

• Deferred compensation plan (depending on position and division).