Relationship Manager – Private Risk

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary relationship manager for a designated portfolio of HNW/UHNW clients.

• Provide proactive, high-touch service through phone, email, and face-to-face interactions.

• Anticipate client needs by offering coverage recommendations, risk alerts, and market insights.

• Conduct annual interactive reviews with clients and present renewal proposals.

• Analyze exposures, underwriting documents, loss history, and current coverages to pinpoint gaps.

• Guide clients on intricate risks, including high-value residences, fine art, collectibles, watercraft, aircraft, excess liability, and specialty lines.

• Evaluate inspection reports and offer guidance on loss prevention strategies.

• Stay updated on industry offerings, changes in carrier appetite, and trends within the HNW market.

• Introduce the Baldwin platform, encompassing employee benefits, commercial lines, and asset protection services as needed.

• Remarket existing programs and enhance market placement strategies.

• Build relationships with carriers and advocate for advantageous outcomes regarding complex risks, renewals, and claims.

• Accurately record policy activities in agency management systems.

• Adhere to established workflows, service standards, and compliance guidelines.

• Identify opportunities for process improvements and enhance the client experience while managing a high-volume workload.

⛳️ Requirements

• An active Property & Casualty insurance license in the states where business is conducted, or the ability to obtain all necessary licenses within 90 days of hiring.

• At least 3 years of experience in personal lines insurance.

• Familiarity with HNW carrier contracts, underwriting criteria, and claims procedures.

• Capability to manage complex client relationships with professionalism, promptness, and discretion.

• Exceptional written and verbal communication abilities.

• Comfortable delivering presentations to discerning clients and internal stakeholders.

• Proficient in Microsoft Office Suite and agency management systems; experience with Epic is highly preferred.

• A Bachelor's degree in Business, Risk Management, Finance, or a related field is preferred.

• Professional designations such as CPRIA, CPCU, CAPI, CPRM, CIC, or equivalent are strongly preferred.

• Previous experience with UHNW clients, family offices, or a dedicated private client/PRM practice is preferred.

• Knowledge of specialty lines, including fine art, jewelry, watercraft, aviation, and excess/umbrella liability is preferred.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• 401(k) plan with company match.

• Opportunities for professional development and continuing education.

• Flexible work arrangements and a supportive work environment.