Relationship Manager – Private Risk

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main relationship manager for a designated portfolio of HNW/UHNW clients.

• Provide proactive and personalized service through phone, email, and face-to-face interactions.

• Anticipate client requirements and suggest coverage, risk alerts, and market adjustments.

• Perform annual interactive reviews with clients and present renewal proposals.

• Establish trusted advisor relationships that foster retention and organic growth.

• Assess exposures, underwriting memos, loss experiences, and existing coverages to identify potential gaps.

• Guide clients on intricate risks related to high-value homes, fine art, collectibles, watercraft, aircraft, excess liability, and specialty lines.

• Review inspection reports and offer loss-prevention guidance.

• Keep track of industry offerings, carrier interests, and HNW market developments.

• Introduce the Baldwin platform, including employee benefits, commercial lines, and asset protection services when suitable.

• Remarket current programs to ensure competitive placement and alignment with client requirements.

• Develop relationships with carrier partners and collaborate on intricate risks, renewals, and claims.

• Accurately record policy activities in agency management systems.

• Adhere to established workflows, service standards, and compliance regulations.

• Identify enhancements to processes and workflows while managing a high-volume workload.

⛳️ Requirements

• Possess an active Property & Casualty insurance license in the relevant state(s) or the ability to acquire all necessary licenses within 90 days of hiring.

• A minimum of 3 years' experience in personal lines insurance.

• Proven knowledge of HNW carrier contracts, underwriting standards, and claims procedures.

• Demonstrated capability to manage complex client relationships with professionalism, responsiveness, and discretion.

• Excellent written and verbal communication skills.

• Comfortable delivering presentations to sophisticated clients and internal stakeholders.

• Proficient in Microsoft Office Suite and agency management systems.

• Experience with Epic is highly desirable.

• A Bachelor's degree in Business, Risk Management, Finance, or a related field is preferred.

• Professional designations such as CPRIA, CPCU, CAPI, CPRM, CIC, or equivalent are strongly preferred.

• Previous experience with UHNW clients, family offices, or a dedicated private client/PRM practice.

• Familiarity with specialty lines, including fine art, jewelry, watercraft, aviation, and excess/umbrella liability.

🏝️ Benefits

• Collaborative and growth-oriented work environment.

• Significant career-building opportunities.

• Chance to make a tangible impact for clients.

• Concierge-level private risk management practice environment.

• Professional development through exposure to complex HNW/UHNW risks and carrier relationships.