Relationship Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Develop, oversee, and enhance deposit, loan, and merchant relationships within specified markets.

• Identify new business opportunities, assess client needs, and create and negotiate financial solutions.

• Generate new leads via outbound calls, emails, networking, and face-to-face meetings.

• Establish and nurture relationships with both potential and current clients.

• Utilize CRM systems to monitor interactions, update customer records, and manage pipeline activities.

• Manage client portfolios by identifying financial needs and providing customized banking solutions.

• Lead the complete sales cycle, which includes prospecting, solution design, proposal creation, negotiation, closing, and funding.

• Prepare and present proposals and responses to RFPs.

• Collect and analyze business and financial data for underwriting, pricing, and approval processes.

• Meet or surpass sales volume, revenue, margin, fees, and cross-sell targets.

• Keep accurate records of pipeline, prospecting, and sales activities.

• Formulate and execute an annual business plan in collaboration with leadership.

• Engage in business development, community involvement, and professional networking.

• Stay informed on market trends, competitive offerings, and regulatory requirements.

• Collaborate with internal partners to ensure a seamless client experience.

• Enhance existing client relationships through strategic cross-selling.

• Mentor and guide junior Relationship Managers at higher levels.

• Complete administrative duties and mandatory Bank Compliance Training.

• Address internal and external inquiries in a professional manner.

• Represent the Bank through ethical practices and community engagement.

• Ensure compliance with Bank policies, applicable laws, regulations, confidentiality, data privacy, and AML/CFT responsibilities.

• Travel up to 75% for client meetings, sales presentations, conferences, corporate events, and training.

⛳️ Requirements

• Bachelor’s degree from an accredited institution preferred (e.g., Business, Finance, or a related field).

• Minimum of 3–5 years of relevant experience in banking, financial services, or a related industry is required.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is necessary.

• Proven ability to cross-sell and confidently articulate all products and services.

• Understanding of commercial banking products and services is essential.

• Strong knowledge of federal compliance regulations is required.

• Ability to take initiative and implement change through consensus building, negotiation, and conflict resolution.

• Excellent oral, written, and interpersonal communication skills.

• Strong organizational and time management skills with a keen attention to detail.

• Strong teamwork and relationship-building abilities.

• Willingness to undertake special projects and perform additional duties as necessary.

• Commitment to ongoing learning and professional growth.

• Ability to maintain authenticity and integrity in professional interactions.

• Capability to manage multiple priorities and adhere to deadlines.

• Ability to work independently with minimal supervision as well as part of a team.

• Proven adaptability to changing priorities and procedures.

• Valid driver’s license and a vehicle with appropriate insurance coverage if driving is required for assigned duties and responsibilities.

🏝️ Benefits

• Employee ownership through our ESOP program.

• A collaborative and close-knit company culture.

• Opportunities to engage in community and networking events.

• Medical, dental, and vision insurance coverage.

• Life insurance offerings.

• Paid vacation time.

• 401(k) retirement savings plan.

• Training and development opportunities.

• Tuition reimbursement program.

• Employee Assistance Program.

• Internal job postings and referral incentives.

• Performance-based rewards through participation in an incentive plan.