Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee strategic sales and business development for distribution accounts across the United States.

• Nurture current customer relationships while establishing new end-user connections to boost annual sales.

• Manage accounts to meet growth, sales objectives, and annual budget requirements.

• Identify and reach out to end users in the restaurant, grocery, convenience store, and commercial/retail bakery sectors.

• Conduct on-site product demonstrations, packaging assessments, and sample evaluations.

• Maintain an active pipeline of end-user conversion targets and collaborate with distributor sales representatives.

• Submit and assess pricing to ensure market competitiveness.

• Work alongside customers and marketing teams to drive business initiatives.

• Prepare analyses for quarterly and annual business review meetings.

• Travel monthly within the territory for tradeshows, sales presentations, and end-user visits.

• Create high-value customer portfolios and foster executive relationships.

• Acquire knowledge of SCT product lines and manufacturing processes to assist in solving customer issues.

• Keep contacts and projects updated in the Sales Pipeline Tool and WebCenter.

• Analyze customer accounts for profitability.

• Onboard new customers and explain the company's products, programs, and services.

• Negotiate contracts and finalize agreements to optimize profits.

• Participate in customer RFQs and RFPs, ensuring deadlines are met.

• Act as a brand ambassador and craft customized sales pitches.

• Develop and execute strategic business account plans in alignment with SCT's business strategy.

• Lead sales presentations at customer events and industry tradeshows.

• Utilize sales reporting tools to generate production forecasts.

• Collaborate with customers and internal teams to create tailored packaging solutions.

• Train distributor sales representatives and perform joint end-user sales calls.

• Address escalated customer, product, service, and billing issues.

• Provide weekly sales updates and submit expense reports.

• Maintain a company vehicle, if applicable.

• Communicate effectively across all organizational levels and document assigned tasks.

• Adhere to supervisor directives, safety protocols, and workplace cleanliness standards.

• Perform additional duties as assigned.

⛳️ Requirements

• High school diploma or GED is mandatory.

• A Bachelor's degree in business management or relevant professional experience is preferred.

• A minimum of five years of sales experience, ideally focusing on packaging and/or distribution.

• Previous experience selling within foodservice, restaurant, grocery, or bakery markets is highly preferred.

• Must be at least 18 years old.

• Successful completion of a pre-employment drug screen, physical examination, and background check.

• Valid driver's license is required.

• Capability to safely operate a motor vehicle.

• Willingness to travel frequently by air and land.

• Sufficient personal financial resources to arrange travel between monthly reimbursement cycles.

• Basic computer and typing proficiency.

• Proficient in Microsoft Office applications: Word, Outlook, Excel, and PowerPoint.

• Strong verbal and written communication skills in English.

• Bilingual speaking ability is an advantage.

• Strong analytical and logical reasoning capabilities.

• Ability to utilize data-driven reports for sales growth and production forecasts.

• Capacity to prioritize, organize, multitask, manage time, and maintain attention to detail.

• Ability to work independently with minimal supervision.

• Excellent public speaking and presentation skills.

• Ability to read, comprehend, and communicate complex documents, including legal texts.

• Ability to perform basic mathematical calculations and apply formulas for data analysis.

• Ability to frequently travel by land and/or air for extended durations with overnight stays.

• Ability to meet specified physical demands, including transporting up to 25 pounds; lifting devices or assistance required for over 25 pounds.

🏝️ Benefits

• Reimbursement for approved travel expenses following company reimbursement cycles.

• Company vehicle provided, if applicable.

• Eligibility for remote work within approved geographical locations.

• Occasional travel and participation in company sales meetings.

• Reasonable accommodations available for individuals with disabilities.