Registered Manager – Domiciliary Care

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Participate in regular video sessions to review product plans, designs, and preliminary builds.

• Provide insights to the product team based on practical experience in domiciliary care operations.

• Detect workflow issues related to rotas, care plans, medication records, and audit trails.

• Clarify everyday practices such as rostering, ECM/call monitoring, care planning, reviews, CQC evidence and notifications, safeguarding, commissioning, and reporting.

• Validate product priorities and highlight features that would effectively save managers time.

• Respond to occasional ad hoc inquiries via email or WhatsApp.

⛳️ Requirements

• Current or recent experience as a CQC Registered Manager in domiciliary/home care within England, held currently or within approximately the last 6 months.

• Successfully managed a service through at least one CQC inspection, ideally achieving a Good or Outstanding rating under the candidate’s management.

• Practical experience with local authority and/or ICB-commissioned care, covering frameworks, spot and block contracts, and ECM/call monitoring.

• Familiarity with Care Management Software such as Birdie, CarePlanner, or OneTouch.

• Strong opinions, direct communication style, and comfort in challenging a product team.

• Level 5 Diploma in Leadership for Health & Social Care or equivalent (desirable).

• Experience in growing a service, mobilizing new contracts, or operating across multiple locations (desirable).

• Experience in selecting or implementing care management software as a buyer/user (desirable).

• Participation in a Skills for Care registered manager network or local care association (desirable).

• Ability to commit 2–4 hours per week initially, with flexible scheduling options.

• Self-employed consultancy agreement; candidate will invoice the company.

• A non-disclosure agreement (NDA) is required.

• Must verify no conflict of interest prior to commencement.

🏝️ Benefits

• A significant role in a mission-driven startup.

• Attractive salary with equity options.

• A compact team that operates swiftly, supports one another, and celebrates achievements.

• Opportunity to influence the technology and culture of a mission-oriented startup.

• Flexible working conditions.

• A collaborative and supportive team culture.

• Opportunity to create a meaningful social impact for families caring for loved ones.

• Expenses will be covered for occasional in-person meetings.