Regional Technical Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver multi-site technical leadership and hands-on assistance throughout a designated region.

• Assess technical support needs based on food safety, quality, customer satisfaction, operational efficiency, and financial impact.

• Direct intricate root-cause analyses and corrective measures for recurring or significant technical challenges.

• Collaborate with plant teams, Engineering departments, suppliers, and OEMs to execute sustainable technical solutions and standardize best practices.

• Assist SQF Practitioners and HACCP teams in validating and verifying prerequisite programs, process controls, sanitation systems, water systems, and major process modifications.

• Communicate food safety and quality concerns and suggest halting production, placing products on hold, or deferring startup when controls are insufficient.

• Organize, plan, and perform thorough end-to-end process audits across the designated plants.

• Confirm inspections, testing, sampling, measurements, documentation, verification, and escalation in line with QMS, procedures, specifications, regulations, and customer standards.

• Record objective evidence, pinpoint control deficiencies and systemic risks, relay findings, and assign corrective-action responsibilities and deadlines.

• Create, execute, monitor, and resolve corrective and preventive actions stemming from audits, inspections, and evaluations.

• Analyze root causes and action plans; confirm implementation, effectiveness, and sustainability; escalate overdue or high-risk issues.

• Resolve issues related to filling, blending, processing, carbonation, Brix, pH, thermal processing, mixing, flow, pressure, and package performance.

• Leverage process data and trends to decrease variability, enhance First Time Right, boost yield, reduce waste, and minimize downtime.

• Lead and facilitate CIP/COP validation and sanitation effectiveness assessments.

• Examine microbiological excursions, biofilm, and persistent sanitation failures.

• Provide technical guidance for chlorination, media filtration, GAC, RO, UV, ozone, and treated-water storage/distribution systems.

• Assist with online monitoring, manual verification, calibration, data integrity, trending, and validation of water systems.

• Support the introduction of new lines, major equipment installations, product trials, launches, and substantial process changes.

• Engage in technical risk assessments and readiness/Go-No-Go reviews, providing on-site startup and stabilization support.

• Design and deliver both classroom and practical training for operators, technicians, supervisors, and Quality personnel.

• Mentor plant teams and ensure ongoing process compliance.

• Develop and standardize SOPs, work instructions, troubleshooting guides, qualification materials, and technical training.

⛳️ Requirements

• Bachelor's Degree in Engineering, Food Science, Microbiology, Chemistry, or a relevant technical discipline.

• At least 5 years of experience in technical, engineering, quality, or manufacturing roles within food or beverage production.

• Proven experience with end-to-end process auditing, corrective action and effectiveness validation, process troubleshooting, CIP/sanitation validation, water treatment, and equipment or line startups.

• HACCP training/certification is mandatory.

• Solid understanding of SQF, cGMPs, FDA/CFIA regulations, and GFSI schemes is essential.

• Comprehensive knowledge of beverage processing and packaging systems, including filling, blending, carbonation, thermal processing, and process controls.

• Strong expertise in CIP/COP, sanitation validation, microbiological controls, cleanability, and hygienic design.

• In-depth knowledge of beverage water treatment systems, such as GAC, RO, UV, chlorination/oxidation, storage, distribution, and online instrumentation.

• Exceptional skills in root-cause problem-solving, process troubleshooting, data analysis, and trend/SPC analysis.

• Proficient in SAP, Excel, Word, PowerPoint, and technical data analysis tools.

• Capable of interpreting process flow diagrams, P&IDs, and equipment documentation.

• Strong capabilities in auditing, communication, training, facilitation, coaching, and influencing.

• Ability to plan and execute comprehensive manufacturing process audits and convert findings into sustainable corrective and preventive actions.

• Willingness to regularly work in manufacturing settings, including standing, walking, and conducting plant-floor inspections.

• Capability to work in wet environments, elevated temperatures, noise, chemicals, moving equipment, and adhere to required PPE.

• Openness to travel 50%-75% or more within the assigned region and other North American locations, including frequent overnight stays and extended plant support.

🏝️ Benefits

• Performance-based bonuses tied to company objectives.

• Medical, dental, and vision insurance coverage.

• Health Savings Accounts and Flexible Spending Accounts available.

• Life and AD&D insurance provided.

• Critical illness, hospital indemnity, and accident insurance options.

• Short-term and long-term disability insurance.

• Pet insurance available.

• Legal benefits included.

• 401(k) Savings Plan with Company Match.

• 12 paid holidays offered.

• 10 vacation days provided.

• 5 paid sick leave days.

• Well-being benefit discounts.

• Total Reward Programs available.