Regional Technical Manager

atRefrescoRemoteUS flagTexasFull-timeManagerMid-levelSenior$122.4k – $150k/year

Posted 5 days ago

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver multi-site technical leadership and hands-on assistance throughout a designated region.

• Assess technical support priorities based on food safety, quality, customer needs, operational factors, and financial risks.

• Direct intricate root-cause analyses and corrective measures for recurring or significant technical challenges.

• Collaborate with plant teams, Engineering, suppliers, and OEMs to deploy sustainable technical solutions and standardize best practices.

• Assist SQF Practitioners and HACCP teams in the validation and verification of prerequisite programs, process controls, sanitation systems, water systems, and major process changes.

• Raise awareness of food safety and quality risks, recommending production halts, product holds, or delays in startup when controls are insufficient.

• Organize, schedule, and perform thorough end-to-end process audits across designated plants.

• Confirm inspections, testing, sampling, measurements, documentation, verification, and escalation in accordance with QMS requirements, procedures, specifications, regulations, and customer standards.

• Record objective evidence, pinpoint control gaps and systemic risks, communicate findings, and establish ownership and deadlines for corrective actions.

• Design, execute, monitor, verify, and resolve corrective and preventive actions arising from audits, inspections, and assessments.

• Diagnose issues related to filling, blending, carbonation, Brix, pH, thermal processing, mixing, flow, pressure, and package performance.

• Utilize process data and trends to minimize variability, enhance First Time Right rates, increase yield, reduce waste, and limit downtime.

• Lead and facilitate CIP/COP validation and sanitation-effectiveness assessments.

• Examine microbiological excursions, biofilm occurrences, and recurring sanitation issues.

• Provide technical guidance for chlorination, media filtration, GAC, RO, UV, ozone, and treated-water systems.

• Assist with monitoring, calibration, data integrity, trending, and validation of new or modified water systems.

• Support new line installations, equipment setups, product trials, launches, and significant process modifications.

• Engage in technical risk assessments and Go/No-Go readiness evaluations.

• Offer on-site technical aid during startup and stabilization phases while documenting lessons learned.

• Identify training requirements and create and deliver training sessions for plant personnel, both classroom-based and hands-on.

• Mentor plant teams and conduct follow-up observations and verifications.

• Develop and standardize SOPs, work instructions, troubleshooting guides, qualification materials, and technical training resources.

• Disseminate proven solutions and lessons learned across the network.


⛳️ Requirements

• Bachelor’s Degree in Engineering, Food Science, Microbiology, Chemistry, or a related technical discipline.

• At least 5 years of experience in technical, engineering, quality, or manufacturing roles within the food or beverage sector.

• Proven experience with end-to-end process auditing, corrective-action implementation and verification, process troubleshooting, CIP/sanitation validation, water treatment, and equipment or line startups.

• HACCP training/certification is a must.

• Familiarity with SQF, cGMPs, FDA/CFIA regulations, and GFSI schemes is required.

• SQF Practitioner training is preferred.

• In-depth knowledge of beverage processing and packaging systems, including filling, blending, carbonation, thermal processing, and process controls.

• Strong understanding of CIP/COP, sanitation validation, microbiological controls, cleanability, and hygienic design.

• Proficient in SQF food safety systems, HACCP principles, prerequisite programs, validation, verification, and corrective-action expectations.

• Comprehensive knowledge of beverage water-treatment systems, including GAC, RO, UV, chlorination/oxidation, storage, distribution, and online instrumentation.

• Exceptional root-cause problem-solving, process troubleshooting, data analysis, and trend/SPC expertise.

• Skilled in SAP, Excel, Word, PowerPoint, and technical data analysis tools.

• Capable of interpreting process flow diagrams, P&IDs, and equipment documentation.

• Strong abilities in auditing, communication, training, facilitation, coaching, and influencing.

• Capacity to plan and execute end-to-end manufacturing process audits and translate findings into effective, sustainable corrective and preventive measures.

• Willingness and capability to travel 50%-75% or more within the assigned region and other North American locations, including frequent overnight stays and extended plant support.

• Ability to work in manufacturing environments that involve standing, walking, plant-floor inspections, wet areas, elevated temperatures, noise, chemicals, moving equipment, and required PPE.


🏝️ Benefits

• Performance-related bonuses based on company objectives.

• Comprehensive medical, dental, and vision insurance.

• Health Savings Accounts and Flexible Spending Accounts.

• Life and AD&D Insurance.

• Critical illness, hospital indemnity, and accident insurance.

• Short-term and long-term disability coverage.

• Pet Insurance.

• Legal Benefits.

• 401(k) Savings Plan with Company Match.

• 12 Paid Holidays.

• 10 Vacation Days and 5 Paid (Sick) Time Off Days.

• Well-being Benefit Discount and Total Reward Programs.

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