Regional Operations Director, Cell Therapy, Patient Operations

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Lead and supervise Associate Directors – Territory Operations Management assigned to the region.

• Oversee the expansion of AstraZeneca cell therapy territories while ensuring alignment with company-wide objectives across clinical and commercial products.

• Provide expertise in operational, clinical, and site infrastructure for AstraZeneca cell therapy trials and commercial products.

• Direct regional cross-functional activities in collaboration with internal partners.

• Develop and implement regional operational strategies, targets, and activation forecasts across various therapeutic areas.

• Cultivate and sustain relationships with site partners, healthcare professionals, and regional stakeholders.

• Contribute to the creation of SOPs and guidance documents, ensuring compliance with site quality standards.

• Offer leadership and mentorship to team members.

• Spearhead business change management initiatives and process maturity assessments for site activation and post-activation.

• Analyze regional market and site dynamics to identify opportunities, challenges, and solutions.

• Collaborate with Clinical Operations, SMM, Manufacturing, Supply Chain, Medical, IT leadership, and other teams.

• Drive continuous improvements and solutions to enhance patient care throughout the cell therapy product lifecycle.

• Present operational reports and regional plans regarding patient outcomes to senior management.

• Stay informed about and adhere to activation goals, processes, regulatory standards, compliance, and procedures.

⛳️ Requirements

• Bachelor’s degree in Nursing, Business, IT, or Life Sciences, or equivalent experience.

• Over 8 years of experience in a Cell Therapy Program, healthcare/pharmaceutical setting, directly interacting with patients and/or healthcare providers.

• At least 5 years of experience in a leadership role within Cell Therapy.

• Capability to develop and implement operational strategies in the cell therapy field.

• Experience in change management and the ability to promptly resolve complex issues.

• Flexibility to provide support outside of regular business hours for urgent patient matters.

• Willingness to travel domestically and internationally up to 50%.

• Understanding of the healthcare customer environment and hospital regulations.

• Experience in a matrix organization with complex IT systems or portals that support customer service, healthcare scheduling, supply chain management, and call centers.

• Familiarity with heavily regulated environments that require strict adherence to quality control and SOPs.

🏝️ Benefits

• Eligibility for short-term incentive bonuses.

• Equity-based awards for salaried positions.

• Access to qualified retirement programs.

• Paid time off, including vacation, holidays, and leaves.

• Health coverage.

• Dental coverage.

• Vision coverage.

• Flexible benefits offerings where applicable.

• Support for personal and professional development.