Regional Officer/Manager

This is a fully remote position, open to applicants in Kenya.

📋 Description

• Manage the complete student lifecycle from application processing to final conversion at channel partner offices.

• Achieve student conversion goals specific to different regions.

• Develop and sustain long-term relationships with channel partners.

• Negotiate both commercial and operational terms effectively.

• Onboard and train partner teams comprehensively.

• Ensure partner engagement through ongoing communication, reviews, and field visits.

• Identify and onboard new channel partners.

• Ensure partners comply with processes, documentation standards, and ethical practices.

• Address operational and quality issues at the partner level.

• Assist agents in enhancing application quality and volume.

• Facilitate knowledge-sharing and process-training sessions.

• Collaborate with subject matter experts to provide up-to-date information on country, university, and procedural knowledge.

• Coordinate with Head Office teams to address regional challenges and represent the region in planning efforts.

• Strategize and implement regional marketing initiatives.

• Support events, seminars, fairs, and marketing activities led by partners.

• Tailor marketing strategies to align with regional market dynamics.

• Travel extensively across key cities and towns to promote growth, partner engagement, and operational consistency.

• Hold significant regional decision-making responsibilities, including regional P&L management.

⛳️ Requirements

• A Bachelor’s degree in a relevant field (e.g., Business) is preferred.

• 4–7 years of overall experience.

• A minimum of 2+ years in the International Education sector.

• Strong capability to collaborate with a diverse range of stakeholders.

• Quick to learn and apply domain-specific knowledge.

• Proficiency in English.

• Excellent verbal and written communication skills.

• Strong problem-solving skills in complex situations.

• Willingness to travel extensively across the assigned region.

• Ability to drive student conversion targets and manage channel partners effectively.

🏝️ Benefits

• Work-Life Balance.

• Global exposure, including international travel and access to diverse markets.

• Opportunities for growth in a rapidly expanding industry.

• Recognition and rewards for your hard work.

• Continuous learning, upskilling, and development opportunities.

• Supportive, trust-driven work environment.

• Stability and long-term career opportunities.

• Competitive compensation.