Regional Officer/Manager

This is a fully remote position, open to applicants in Ghana.

📋 Description

• Manage the complete student lifecycle from application processing to final conversion in collaboration with channel partner offices.

• Achieve region-specific student conversion goals.

• Establish and nurture long-lasting relationships with channel partners.

• Negotiate both commercial and operational agreements.

• Onboard and provide training for partner teams.

• Maintain partner engagement through effective communication, regular reviews, and site visits.

• Identify and onboard new channel partners.

• Ensure adherence to processes, documentation standards, and ethical practices by partner offices.

• Address operational and quality issues at the partner level.

• Guide agents in enhancing the quality and volume of student applications.

• Collaborate with subject matter experts to share the latest information on countries, universities, and processes.

• Work together with Head Office teams to address regional challenges, support needs, and strategic planning.

• Design and implement regional marketing initiatives.

• Assist with events, seminars, fairs, and marketing activities led by partners.

• Tailor marketing strategies to align with regional market dynamics.

• Travel extensively within the assigned region to foster growth, engagement, and operational consistency.

⛳️ Requirements

• A Bachelor’s degree in a relevant field is preferred.

• 4–7 years of overall experience.

• At least 2+ years of experience in the International Education sector.

• Ability to work collaboratively with a diverse range of stakeholders.

• Capacity to rapidly learn and apply domain knowledge.

• Proficient in English with excellent verbal and written communication skills.

• Strong problem-solving skills in complex situations.

• Solid capabilities in partner management, operational oversight, and regional business development.

• Willingness and capability to travel extensively within the assigned region.

🏝️ Benefits

• Work-Life Balance.

• Opportunities for international travel and exposure to diverse markets.

• Access to upskilling and development opportunities.

• Recognition and rewards for exemplary performance.

• A supportive, trust-driven work environment.

• Stability and security for long-term career growth.

• Competitive compensation.