Regional Market Manager

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Oversee overall performance and ensure compliance with policies and procedures for operations within a specific geographic area.

• Propel Enterprise initiatives while tracking, monitoring, and analyzing operations in relation to business objectives.

• Formulate localized and annual business strategies.

• Hold direct accountability for the regional profit and loss performance.

• Evaluate scorecards and financial reports, identify discrepancies, and collaborate with the Market General Manager to devise action plans.

• Supervise accounts receivable and manage unacceptable balances.

• Recognize declining markets and investigate the underlying causes.

• Maintain relationships with key clients and address customer complaints effectively.

• Collaborate with the Sales Team to acquire new business and expand the regional customer base.

• Analyze competitive products, services, and regional market trends.

• Ensure that National Accounts meet or exceed Service Level Agreement (SLA) expectations.

• Develop, mentor, guide, evaluate, recruit, and promote Market General Managers.

• Communicate Enterprise initiatives, Internet of Things (IOT) goals, and regional objectives clearly.

• Provide operational staff with visibility and conduct quarterly hands-on work weeks.

• Create a talent pipeline to support future growth in IOT.

• Deliver coaching and training on system tools and programs to enhance operational efficiency and unit growth.

• Maintain the integrity of reporting systems and ensure the timely and accurate submission of data.

• Act as a liaison between operations and IOT headquarters/Support Center concerning process development and integration.

• Ensure adherence to IOT standard operating procedures.

• Develop best practices and offer ongoing feedback for continuous process improvement.

• Conduct asset verification and audits for National Accounts.

• Consult with IOT and IDG Distributors regarding people management, operational processes, warehouse standards, route processes, and sales performance.

⛳️ Requirements

• Candidates must reside in Syracuse, Boston, Albany, Springfield, or Hartford.

• A Bachelor's Degree in a relevant field is preferred.

• 2-3 years of experience in multi-unit management, or 5+ years in management roles.

• 3-5 years of management experience with a proven record of developing and motivating teams.

• Excellent oral and written communication skills.

• High proficiency in MS Excel.

• Capability to maintain a seated position for extended periods.

• Ability to perform manual handling, engage in verbal communication, and complete auditory tasks.

• Close vision, depth perception, and the ability to adjust focus are required.

• Capacity to lift or move 50+ lbs occasionally.

• Valid driver's license and ability to operate a motor vehicle.

• Willingness to travel by car and/or airplane 60-80% of the time.

• Ability to work in battery warehouse environments, including exposure to moving equipment, fumes, airborne particles, and toxic or caustic chemicals.

🏝️ Benefits

• Home office option when not visiting distributor locations.

• Access to professional wellbeing tools and services.

• Equal employment opportunity protections.