Regional Manager – Summer Work and Travel

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Lead a dedicated team focused on enhancing placement growth and providing support for hosts, participants, and community members.

• Drive job sales for host employers, resulting in multiple program placements.

• Secure accommodation for Summer Work and Travel participants when their employers cannot provide housing.

• Organize and execute community events that deliver value to hosts.

• Mentor staff on effective sales techniques and account management practices.

• Address host-related hiring needs to ensure participants are placed efficiently and effectively.

• Manage sales to new hosts, sustain and expand existing host relationships, and locate host families within a designated territory.

• Establish personalized sales goals and pipeline targets while offering ongoing coaching.

• Develop outreach strategies to attract new hosts and renew existing relationships.

• Create and implement host-focused community events to enhance sales opportunities.

• Provide account management by fostering long-term relationships with hosts, ensuring commitments are met, and identifying growth and retention prospects.

• Monitor and report on sales and placement outcomes, swiftly adjusting strategies as needed.

• Advise hosts on hiring strategies and offer insights to optimize placement results.

• Collaborate cross-functionally with compliance, participant services, and other internal teams.

• Ensure a premier stakeholder experience through proactive communication and support, evaluated by NPS results.

⛳️ Requirements

• Bachelor's degree is mandatory.

• A minimum of 5–7 years of demonstrable sales success is required; experience in B2B and human capital solutions is preferred.

• At least 3–5 years of management experience is preferred.

• Ability to analyze metrics and formulate strategies based on findings.

• Excellent verbal and written communication skills are essential.

• Strong organizational abilities with a keen attention to detail are required.

• Proactive attitude with a preference for working in a dynamic environment.

• Capability to collaborate with remote field staff.

• Ability to investigate, analyze information, and solve problems efficiently.

• Energetic, personable, and focused on team and goal achievement.

• Comfort with ambiguity and a good sense of humor.

• Proficiency in technology is required; familiarity with Salesforce, Microsoft Suite, and Teams is preferred.

• Innovative, creative, and adaptable to changing circumstances.

• A strong passion for CIEE's mission and global exchange.

• Candidates must reside in Cape Cod, Massachusetts.

• Background checks, reference checks, and verification of education and employment are required as conditions of employment.

🏝️ Benefits

• Paid time off and parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term and long-term disability coverage.

• 6 floating Fridays (subject to eligibility criteria).

• Access to CIEE Study Abroad Programs.

• 403(b) Retirement Plan with employer contribution.

• Comprehensive insurance coverage: life, travel, medical, dental, and vision.

• Flexible Spending Accounts/Health Savings Account for medical and dependent expenses.

• Optional benefits: identity theft protection, pet insurance, accident, and critical illness coverage.

• Competitive total rewards package that can enhance total compensation by up to 25%.