Regional Manager – Confident Remodels

This is a fully remote position, open to applicants in Canada.

📋 Description

• Propel revenue expansion within the designated territory.

• Ensure adherence to all program specifications.

• Recruit and retain qualified Providers effectively.

• Cultivate and sustain robust Provider relationships.

• Collaborate with Senior Management, including the CEO and CFO.

• Work alongside Compliance, Licensing, Central Processing, Call Center, and Customer Solutions teams.

• Monitor Provider coverage and capacity, identifying any coverage requirements.

• Source and enlist Providers with expertise in various home improvement sectors.

• Oversee recruiting demands and transition approved Providers to Compliance for onboarding and activation.

• Assist Compliance Specialists in evaluating Providers through the application and activation process.

• Train, mentor, influence, and hold Contractors accountable to company processes and standards.

• Analyze business metrics and reports, formulate action plans, and execute them.

• Conduct Monthly Business Reviews with Providers.

• Coordinate store visits alongside lead generators and store management.

• Identify, document, and disseminate best practices in lead generation, sales, installation, and service.

• Enhance processes to automate or bolster efficiency.

• Communicate and implement new initiatives, programs, and policies in the field.

• Assist in the resolution of service-related issues.

• Perform additional duties as necessary.

⛳️ Requirements

• Extended periods of work at a desk and using a computer.

• Some tasks may occasionally involve handling or moving materials weighing up to 15 pounds (7 kg).

• High School Diploma or equivalent is required.

• 3+ years of experience in retail or a related field.

• Strong business acumen with meticulous attention to detail and a commitment to excellence.

• Good judgment and solid problem-solving skills.

• Outstanding communication abilities, both verbal and written, with a knack for presenting information clearly and concisely.

• Capability to interact effectively with all organizational levels, including executives and C-level personnel.

• Exceptional organizational skills.

• Ability to manage multiple projects simultaneously while maintaining efficiency and keen attention to detail.

• Self-driven, independent, and capable of thriving in a remote work setting.

• Highly organized with excellent time management capabilities and a proven track record of meeting deadlines.

• Proficient in computer use, including Microsoft Office Suite and other software applications.

• Adaptability to changing or multiple priorities.

• Must live within reasonable distance to a major airport for frequent and efficient business travel.

• Willingness to travel at least 50% of the time.

• Bachelor’s Degree in Business Management, Project Management, or a related field (considered an asset).

• Familiarity with the home improvement industry (considered an asset).

🏝️ Benefits

• Fully remote work environment.

• Equipment provided by the employer.

• Medical, dental, and vision insurance.

• Company-paid basic life, short-term disability, and long-term disability insurance.

• RRSP with a generous company matching contribution.

• Paid time off.