Regional Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Plan, oversee, and assess all service operations across the region.

• Ensure the UK business operates profitably while aligning with corporate strategies, goals, and objectives.

• Enhance asset performance and ensure branches meet customer service and operational delivery targets.

• Mentor logistics teams to boost performance and facilitate individual growth.

• Uphold and implement company policies, standards, practices, and corporate values.

• Manage and assist all sites, guaranteeing safe, productive, and efficient operations.

• Oversee service operations in compliance with health and safety regulations, maintenance protocols, standard operating procedures, working time directives, and ‘O’ Licence requirements.

• Conduct regular health and safety inspections.

• Provide leadership and direction for seamless regional operations.

• Maintain open communication with managers and staff while frequently visiting sites.

• Collaborate with Service Managers to pinpoint opportunities for performance enhancement.

• Monitor branch performance reports and address areas of underperformance.

• Initiate continuous improvement projects and elevate service delivery standards.

• Manage regional expenses, business planning, budgets, and future capital expenditure needs.

• Support cost management, accounts receivable operations, revenue, and profit goals.

• Establish objectives, responsibilities, and accountabilities; oversee team performance.

• Cultivate a positive, high-performing culture and identify and nurture talent.

• Develop structured plans to enhance team members' skills.

• Support operational strategies and regional change initiatives in line with business transformation efforts.

• Build robust customer relationships and foster a performance-oriented culture within the regional team.

⛳️ Requirements

• An Associate's degree or equivalent is required.

• A CPC qualification is mandatory.

• A Bachelor's degree or equivalent is preferred.

• A degree in Business or Logistics is favored.

• Experience in managing large logistics operations or distribution centers is highly advantageous.

• A proven track record in overseeing a logistics operation with extensive knowledge in the specialized field is essential.

• At least 5 years of experience managing teams with varied expertise (25-50 employees).

• Experience in a Regional role is necessary.

• Demonstrated success in managing multi-site operations and delivering customer service solutions in line with contractual agreements.

• A minimum of 3 years of work experience in operations/supply chain/logistics/e-commerce, including concepts like forecasting, planning, optimization, logistics, and delivery performance.

• Financial and commercial acumen, with proven experience in managing a P&L.

• Strong technical knowledge and background.

• Excellent health and safety leadership skills.

• Outstanding planning and organizational abilities.

• Capability to review and analyze complex financial/business reports/data and generate innovative solutions or corrective action plans.

• Strong interpersonal skills.

• Ability to manage multiple projects and adapt to changing priorities with confidence.

• Experience in managing capital projects.

• Proficient in Microsoft Office, with data entry skills and knowledge of databases, spreadsheets, and statistical tools.

• Excellent presentation abilities.

• Strong coaching and leadership skills, with exceptional attention to detail.

• Effective negotiation skills.

• A valid driver's license.

🏝️ Benefits

• Contributory Pension Scheme.

• Life Insurance.

• Cycle to Work Scheme.

• Access to SteriCares, our employee support fund.

• Stericycle University – Our online library for self-development and learning.

• Annual performance-based pay review.

• Referral Scheme (Earn rewards by introducing individuals in your network to the Stericycle family).

• Flu voucher.

• Eye Test voucher.