Regional Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the primary liaison and trusted leader for District Managers within the designated region.

• Supervise merchandising, brand ambassador, and field execution services.

• Establish and nurture relationships with field specialists, District Managers, store leadership, retailers, and client partners.

• Recruit, interview, hire, train, mentor, and develop the regional field management team.

• Oversee reporting related to scheduling, staffing, performance, coaching activities, follow-up actions, and execution.

• Manage team training, onboarding processes, communication, and field execution.

• Prepare reports and assess performance against program objectives, metrics, timelines, and client expectations.

• Collaborate with Team Leaders and internal stakeholders to review reports and promote continuous improvement.

• Relay field issues, staffing concerns, performance discrepancies, representative turnover, and program challenges to leadership.

• Oversee regional expenses while ensuring adherence to company policies and program guidelines.

• Operate from a home office while traveling to client/Mosaic headquarters, retailers, and field locations.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High School Diploma or GED.

• A minimum of three years of management experience in retail, merchandising, training, field marketing, or a related field.

• Proven supervisory or people leadership experience.

• Preferred experience in retail merchandising, retail operations, grocery, club, or big-box retail environments.

• A designated home office space equipped with broadband Internet access.

• Strong computer skills, including proficiency in internet usage, email, reporting tools, and the Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint).

• Proof of insurance and a written agreement to maintain current insurance when utilizing a personal vehicle for business purposes.

• Capability to plan, prioritize, and manage personnel, projects, and deadlines effectively.

• Adaptability to changing business requirements and the ability to meet client expectations.

• Skills in coaching, mentoring, training, and facilitation.

• Exceptional written and verbal communication skills.

• Ability to work autonomously with minimal supervision.

• Strong attention to detail and the ability to handle multiple tasks simultaneously.

• Willingness to participate in weekly team conference calls.

• Capability to conduct weekly one-on-one meetings with Team Leaders.

• Willingness and ability to travel weekly or bi-weekly within the assigned territory, depending on business needs.

🏝️ Benefits

• Work in a remote home office environment.

• Home office equipped with broadband Internet access.

• Travel expenses managed according to company policies and program guidelines.

• Reasonable accommodations available for applicants with disabilities.