Regional Key Account Director

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the comprehensive delivery and performance of a significant client account, ensuring that contractual obligations and service standards are met.

• Establish and nurture senior-level client relationships, acting as the primary strategic partner and escalation point.

• Enhance commercial performance through effective P&L management, forecasting, budgeting, profitability analysis, and cost control.

• Formulate and execute account strategies that align with client objectives and foster business growth.

• Implement continuous improvement initiatives to boost operational efficiency, enhance customer experience, and create value.

• Collaborate with operational, commercial, and functional teams to provide innovative solutions and achieve customer outcomes.

• Ensure governance, compliance, risk management, and performance reporting are upheld across the account.

• Leverage customer insights and performance data to promote service enhancements, innovation, and sustainable growth.

• Assist in new business opportunities, service implementations, customer reviews, and audits.

• Work alongside the Global Client Director and Regional Key Account Directors to maintain a consistent global strategy.

• Lead the EMEA region for a strategically vital global client partnership.

• Collaborate with senior client stakeholders and manage an international team.

⛳️ Requirements

• Extensive experience in a senior account management, commercial, or operational leadership position.

• Demonstrated leadership experience in shopper marketing, retail display, POS, packaging, or a similar sector, preferably in an international context.

• Strong commercial and financial expertise, including P&L responsibility, budgeting, forecasting, and profitability oversight.

• Proven track record in expanding strategic accounts, delivering exceptional service, and reinforcing long-term client partnerships.

• Capability to develop and lead high-performing teams effectively.

• Strong skills in stakeholder management, negotiation, and influence.

• Excellent analytical and problem-solving abilities.

• Proactive, resilient, and dedicated to customer satisfaction.

• Ability to function within a matrixed, international environment.

• Willingness to travel throughout the EMEA region.

• Candidates from diverse backgrounds are encouraged to apply, including those who may not meet all specified criteria.

🏝️ Benefits

• A diverse, motivated, and engaged workforce culture.

• An inclusive workplace where fairness prevails, differences are appreciated, and everyone has equal opportunities to thrive.