Regional Distribution Manager – Supply Chain

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Oversee Dairy Queen's network of authorized distributors to guarantee a consistent, competitive, and reliable supply of approved products, ingredients, and packaging for franchisees.

• Propel profitable growth across various product categories within the designated region.

• Act as the primary supply chain leader for franchisees, operators, distributors, and internal stakeholders.

• Offer strategic direction, operational assistance, and resolution for complex distribution and supply chain issues.

• Cultivate distributor relationships, drive accountability, and enhance service, product availability, cost-effectiveness, and system performance.

• Manage distributor performance, programs, and planning for the assigned U.S. region.

• Enhance distributor fill rates, perfect orders, on-time delivery, approved-product distribution, and SKU rationalization.

• Identify opportunities for supply chain savings and growth.

• Conduct annual distribution reviews and maintain relationships with distribution center account executives and senior staff.

• Communicate the supply chain strategy and programs to franchisees and ADQ operations.

• Develop implementation plans for new product launches and Limited Time Offers.

• Evaluate warehouse operations, inventory management, product quality, and service levels.

• Suggest policy and procedure modifications and create corrective action plans.

• Assist Quality Assurance with the enforcement of the distribution quality assurance program and policies.

• Utilize and create advanced reporting solutions from Arrowstream and other systems.

• Collaborate with the assigned Franchisee Support Analyst.

• Build cross-functional relationships and strategies to fulfill company objectives.

• Oversee contract renewals and RFPs.

• Maintain non-disclosure agreements.

• Analyze inventory movement, proprietary items, inventory turns, and lead times.

• Review and manage expedited freight costs.

• Identify risks and create plans to mitigate inventory losses or write-offs.

• Develop and communicate product planning obligations to ensure distributor accountability.

• Monitor and provide weekly audit reports of unauthorized products.

• Collaborate with Product Development and FSQR to approve and monitor costs for distributor-branded items.

• Enhance distributor performance through regular metric evaluations and continuous improvement.

• Manage the introduction of new products and LTOs, along with inventory and service levels.

• Participate in the planning and execution of the annual Supply Chain Summit.

• Assist credit managers with the collection of distributor accounts receivable.

• Advise Purchasing Managers regarding warehouse and product situations.

⛳️ Requirements

• B.A. or B.S. Degree in business or a related field, or an equivalent combination of education and work experience.

• A minimum of 4–6 years of experience, knowledge, and/or familiarity with supply chain and/or store operations.

• Preferred experience in foodservice distribution.

• Strong knowledge and understanding of the Foodservice Industry and Supply Chain Management.

• Willingness to travel to distributors and their markets for an average of 15 days per quarter.

• Capability to drive a vehicle for operator and distributor visits.

• Ability to remain seated in a vehicle for up to 8 hours per day.

• Strong collaborative skills in a team environment.

• Proven leadership abilities and cross-functional liaison skills.

• Demonstrated capacity to propose and implement process improvements.

• Ability to multitask and prioritize various projects and requests within set deadlines.

• Proficient in problem identification, information gathering, and providing realistic solutions.

• Excellent organizational skills and attention to detail and accuracy.

• Exceptional service orientation.

• Must be authorized to work in the United States without employer sponsorship.

🏝️ Benefits

• Bonus eligibility.

• Medical insurance.

• Dental insurance.

• 401(k) match.

• Paid time off.

• Volunteer time.

• Parental leave.

• Hybrid work schedule.

• Initiatives for professional inclusion and belonging.