Regional Billing Coordinator

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Supervise all facets of regional fleet-maintenance invoicing and billing.

• Take ownership of the monthly invoicing cycle and achieve regional revenue invoicing targets ranging from $500K to $1M.

• Monitor Work in Process (WIP) and ensure WIP revenue remains below 15% of the assigned regional revenue.

• Finalize invoices within 48 hours following service completion.

• Assess service orders, pinpoint discrepancies, and address issues prior to invoicing.

• Confirm the accuracy of invoices and applicable fees.

• Assemble work estimates and communicate them effectively to customers.

• Prepare and distribute invoices and credit memos.

• Approve billing adjustments up to 50% of labor costs, with a maximum of $1,000 per invoice.

• Manage designated customer accounts and billing portals.

• Act as the primary billing contact, responding to repair-cost inquiries and resolving invoice disputes.

• Place customer accounts on credit hold or adjust account limits as necessary.

• Suggest enhancements to repair-order documentation and customer credit limits.

• Keep accurate customer and account records within the billing system.

• Track jobs from service completion to final payment.

• Obtain purchase orders required to finalize billing and escalate issues as needed.

• Issue payment reminders and assist with accounts receivable and collections.

• Accept and process customer payments upon job completion.

• Collaborate with managers and technicians regarding completed services and related paperwork.

• Provide billing support for other regions as required.

• Participate in weekly billing and sales calls, reporting on invoicing status, WIP, and receivables concerns.

⛳️ Requirements

• High school diploma is mandatory; an associate’s degree in accounting or business is preferred.

• A minimum of 2 years of billing, service writing, accounts receivable, or accounting experience, ideally within a service-oriented business.

• Proficient in ERPs and Microsoft Excel.

• Excellent attention to detail, organizational skills, and strong written and verbal communication abilities.

• Capacity to exercise sound judgment, prioritize competing deadlines, and work autonomously.

• Bachelor’s degree in a related field or equivalent experience alongside a high school diploma.

• 2-5 years of experience in billing or accounts receivables or payables.

• Outstanding verbal and written communication skills.

• Strong decision-making and analytical capabilities.

• Excellent organizational skills with the ability to multitask.

• Proficient in the MS Office Suite (Word, Excel, PowerPoint, Outlook).

• Experience with FullBay software is preferred.

• All candidates will undergo drug testing and a criminal background check prior to employment.

🏝️ Benefits

• Health, Dental, and Vision Plans.

• HSA options available.

• A variety of life insurance options.

• Supplemental insurance plans offered.

• 401K plan with company matching.

• Paid time off benefits.