Regional Account Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Enhance performance for designated client programs by building and sustaining relationships with key leaders.

• Facilitate program training at corporate, division, regional, district, and site levels.

• Implement train-the-trainer initiatives for client personnel.

• Distribute performance and compliance reports to ensure the achievement of program objectives.

• Collaborate with client management to devise and implement strategies for meeting or surpassing program targets.

• Cultivate and strengthen relationships with client management at regional, district, and store levels.

• Communicate program outcomes and marketing strategies to both client and Assurant management.

• Compile activity summaries for ROI evaluation and monitor performance.

• Act as the primary liaison between Assurant and the client for designated areas.

• Support the execution of promotions and contests.

• Ensure adherence to travel budgets and control expenditures.

• Conduct regular competitive analysis and generate reports on the competitive landscape.

• Occasionally perform mystery shopping across related business segments.

• Identify and assist in resolving customer and client service quality process issues in collaboration with the assigned Assurant Account Executive.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• At least 3 years of experience in retail, wireless, or customer-facing roles.

• Strong comprehension of sales, client service, and account development.

• Demonstrated skills in presentation and relationship building.

• Capacity to influence stakeholders and effectively engage leaders.

• Strong analytical and problem-solving skills.

• Experience in developing and implementing strategies to enhance business outcomes.

• Proficiency in Microsoft Office and multimedia presentation tools.

• Ability to juggle multiple priorities in a fast-paced environment, meet deadlines, and work autonomously with minimal supervision.

• Willingness to travel up to 75%.

• Employment is contingent upon the successful completion of a required identity verification process, which may involve biometric technology.

🏝️ Benefits

• Remote position.

• U.S. benefit information available.

• Opportunity to work for a Fortune 500 company.

• Virtual interviews conducted via video.