Regional Account Director

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Formulate and implement strategic account plans for a substantial portfolio of clients within a designated region.

• Direct strategic planning and synchronize cross-functional account teams.

• Establish and sustain relationships with senior executives and departmental stakeholders in hospitals and health systems.

• Collaborate with local operating units and internal stakeholders to align account activities and guarantee consistent service delivery.

• Conduct regular meetings with clients to further account goals, enhance service and product usage, address unmet needs, and coordinate solutions.

• Evaluate customer utilization patterns, service levels, inventory management, and performance metrics; prepare and disseminate reports.

• Manage customer inquiries and complaints, ensuring effective resolution and ongoing service enhancement.

• Negotiate and oversee contracts related to Therapeutic Apheresis, Transfusion Services, Blood Products and Services, and Immunohematology Reference Laboratories.

• Uphold pricing and budget discipline while identifying opportunities to increase revenue, broaden service offerings, retain business, and cultivate new accounts.

• Spearhead requests for proposals (RFPs) and supervise the implementation of new products and services.

• Lead or engage in internal projects and national and geographic team meetings.

• Maintain CRM systems and contract management documentation, monitor competitive activities, and remain updated on industry trends.

⛳️ Requirements

• Bachelor's degree or a suitable combination of education and experience is required.

• A strong understanding of the healthcare sector is essential.

• Comprehensive knowledge of hospitals, hospital systems, and Group Purchasing Organizations is mandatory.

• A minimum of five years of sales and marketing experience in the biological, pharmaceutical, blood service, medical device, or plasma industries is required.

• Experience handling large accounts or territories is necessary.

• Proficiency in price and contract negotiation is required.

• A minimum of two years of sales management experience is preferred.

• Familiarity with the blood industry is a plus.

• Ability to maintain confidentiality is essential.

• Capability to organize, prioritize, and manage a diverse workload and multiple priorities efficiently.

• Excellent oral and written communication skills are required.

• Ability to set priorities and follow through on projects with attention to detail and minimal supervision is crucial.

• Ability to work effectively in a team setting.

• Proficient in analyzing and preparing data for both external and internal stakeholders.

• Strong computer skills are necessary.

• Willingness to travel 50% or more is required.

🏝️ Benefits

• Comprehensive health benefits package.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Supportive and collaborative work environment.