Region Business Manager – Implants, MIS

This is a fully remote position, open to applicants in New York.

📋 Description

• Propel growth through white-space selling, acquiring new accounts, targeted competitive conversions, and expanding existing accounts in the designated region.

• Lead, mentor, develop, recruit, onboard, and retain a high-performing sales team for the region.

• Establish performance benchmarks, activity standards, pipeline requirements, accountability practices, and measurable KPIs.

• Conduct field co-travels, coaching sessions, performance evaluations, and development discussions.

• Foster a performance-driven regional culture that emphasizes urgency, accountability, prospecting, and growth.

• Create and implement regional territory activation plans and strategies to increase share of wallet.

• Analyze market potential, account opportunities, competitive share, pipeline health, and overall territory performance.

• Drive prospecting efforts, cold-calling initiatives, account targeting, follow-up routines, and conversion strategies.

• Monitor CRM activity, pipeline quality, sales funnel progression, win/loss trends, and KPI performance.

• Collaborate with sales, marketing, education, product, customer service, merchandising, distribution, and other internal teams.

• Develop a regional clinical education strategy and support regional events, customer programs, and KOL engagement.

• Cultivate relationships with target customers, key practices, and regional opinion leaders.

• Engage in high-value opportunities, competitive displacement efforts, and new account conversions.

• Conduct business reviews and customer meetings.

• Address field execution obstacles and escalate customer or operational issues as necessary.

• Oversee regional communications, approvals, reporting, administrative tasks, and expense budgets.

• Maintain discipline in CRM usage, forecasting, pipeline reporting, and KPI tracking.

• Prepare and deliver business updates, sales presentations, and performance discussions.

• Professionally manage customer complaints and field escalations.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree with 5–7 years of relevant work experience, or a master’s degree with 4 years of experience, or an equivalent combination of education, training, and experience.

• A minimum of 3 years of sales management or frontline sales leadership experience is preferred.

• Proven history of leading sales teams to meet growth targets, activity expectations, pipeline generation, and revenue performance.

• Preferred experience in white-space selling, new market development, competitive conversion, or high-activity prospecting environments.

• Experience in dental, healthcare, medical device, or related B2B sales is preferred.

• Demonstrated capability to resolve conflicts, coach performance, and make sound business decisions in a fast-paced field setting.

• A valid driver's license is required.

• Willingness and ability to travel 50% or more.

• Resides within the assigned area, possessing a strong understanding of local market dynamics, customer segments, and competitive landscape.

• Strong frontline leadership, coaching, mentoring, recruiting, and performance management skills.

• Ability to cultivate a hunter-oriented sales culture and reinforce behaviors related to prospecting, cold calling, pipeline discipline, and competitive conversion.

• Strong KPI focus with the ability to hold teams accountable for measurable results.

• Excellent analytical and decision-making abilities.

• Capability to work independently while aligning with sales leadership and cross-functional partners.

• Ability to establish effective customer relationships and manage escalations professionally.

• Proficient in writing reports, business correspondence, territory plans, and performance updates.

• Ability to present information and respond to inquiries from managers, clients, customers, distributor partners, and the general public.

• Experience with Salesforce or other CRM systems is preferred.

• Proficiency in Microsoft 365 applications.

• Capable of operating a motor vehicle daily for up to 8 hours or more.

• Must be eligible to work in the country where the position is based.

🏝️ Benefits

• Variable compensation.

• Equal opportunity employment.

• Disability accommodation assistance during the application process.