Recruitment Director

This is a fully remote position, open to applicants in South Africa, +4 more countries.

📋 Description

• Take ownership of the strategy and long-term capacity for the external recruiting function.

• Identify candidate sources, establish quality standards, define function structure, allocate funding, and integrate with sales, placement, client success, and data.

• Set the direction for the recruiting function and ensure alignment with company-level outcomes.

• Create the annual recruiting plan based on the sales forecast, detailing candidate volume by role type and month, channel mix, and budget.

• Uphold the quality standards in collaboration with client success, utilizing 90- and 180-day outcome data to adjust screening and endorsement criteria at least quarterly.

• Make decisions regarding organizational structure, spans of control, specialist sourcing roles, and capacity adjustments.

• Manage the recruiting budget, evaluate channel ROI, and oversee tooling as well as vendor and agency contracts.

• Collaborate with sales leadership to synchronize account executive commitments with achievable recruiting capacity.

• Maintain feedback loops that connect retention and escalation data to recruiting standards and link close-rate data to sourcing priorities.

• Cultivate the Recruiting Manager into a self-sufficient operator and develop the succession bench.

• Provide monthly reports to the Director of Operations on function health and quarterly updates on strategy.

• Complete a 30-day evaluation of the recruiting plan, channel expenditures, and standards.

• By day 60, update the annual recruiting plan and budget in line with the sales forecast and establish pool strategies based on role type and market.

• By day 90, conduct the first quarterly standards review and create a development plan along with a succession bench for the Recruiting Manager.

⛳️ Requirements

• Over 12 years of progressive experience in recruitment or talent acquisition.

• Minimum of 8 years in a senior leadership position responsible for strategy, budget, and headcount within a recruitment function.

• Demonstrated success in building and scaling recruitment functions to accommodate high volume.

• Experience in making organizational design choices regarding unit structure, spans of control, and specialist sourcing capacity.

• Proven track record of managing a recruitment budget and vendor/agency contracts, including decisions on channel spending and ROI assessments.

• Experience in establishing KPI frameworks and targets for a recruitment function.

• History of collaborating directly with sales or business development leadership to align pipeline capacity with organizational offerings.

• Prior leadership experience in a staffing agency, outsourcing firm, shared services environment, BPO recruiting function, or similar high-volume, fast-paced recruiting context is highly preferred.

• Experience in hiring or managing talent across LATAM, the Philippines, or South Africa is advantageous.

• Exceptional English communication skills, both written and verbal, at a native or near-native level.

• Strong analytical capabilities and comfort with outcome data such as cost-per-hire, retention, and close-rate analysis.

• Sound business judgment regarding vendor and tooling investments.

• Excellent negotiation skills concerning budget and structural decisions.

🏝️ Benefits

• Competitive base salary.

• Annual performance bonus.

• Anniversary loyalty bonuses.

• Company-sponsored health insurance.

• Generous PTO that increases with tenure (up to 30 days per year).

• Birthday PTO day.

• 7 U.S. paid holidays.

• 5 paid sick days each year.

• Bereavement leave.

• Additional unpaid personal leave available.

• Home office stipend for equipment and workspace enhancements.

• Computer replacement stipend.

• Monthly internet allowance (increases with tenure).

• Professional development and training programs.

• Educational support for high performers.

• A collaborative and supportive team culture where individuals are genuinely invested in each other's success.

• A dynamic environment where your contributions are visible and have a direct impact.

• Clear growth opportunities: we prioritize internal promotions and recognize high performers.