Recruitment Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop, update, and sustain intricate multi-site shift rosters and master schedules that are in line with client demand forecasts.

• Address shift cancellations, unanticipated absences, and urgent replenishment requests by organizing backfills.

• Engage with client hiring contacts, site managers, and a culturally diverse frontline workforce through phone and email communication.

• Oversee comprehensive documentation for placements, confirming right-to-work status, industry licenses, medical clearances, and mandatory site inductions.

• Maintain organized tracking systems, roster databases, and master Excel spreadsheets with precise personnel and operational records.

• Stay available during specified operational windows to manage scheduling emergencies, client escalations, and adjustments to schedules.

• Report to recruitment delivery leadership while supporting AU/NZ client accounts.

⛳️ Requirements

• Previous experience in administrative, coordination, or operational roles within a labor-hire agency, high-volume recruitment firm, or a dynamic workforce solutions environment.

• Intermediate to advanced skills in Microsoft Office, especially MS Excel (including lookups, formulas, data validation, and pivot reporting), as well as recruitment/scheduling database platforms.

• Outstanding verbal and written communication skills in English.

• Proven ability to manage competing priorities, handle high inbound call volumes, and navigate real-time scheduling challenges.

• Willingness to work rotational shifts that align with AU operating hours and public holidays, including standby availability for urgent coverage needs.

• Reliable, distraction-free home office setup with high-speed, stable internet and backup power solutions.

• Direct experience managing blue-collar, aviation, logistics, retail, or hospitality labor-hire accounts across Australia and New Zealand (preferred).

• Understanding of AU Fair Work standards, enterprise award interpretations, and mandatory labor-hire compliance workflows (preferred).

• Practical experience with modern workforce management platforms, automated rostering tools, or specialized agency applicant tracking systems (ATS) (preferred).

• Calm and proactive approach when under pressure.

• Strong attention to detail.

• Self-discipline and accountability in an independent remote contractor environment.

• High level of cross-cultural emotional intelligence.

🏝️ Benefits

• Full-Time remote working arrangement.

• Rotational AU working hours and holidays.

• Independent contractor structure.

• Backup power solutions suitable for independent contractor engagements.