Recruiting Systems Specialist, Workday

This is a fully remote position, open to applicants in North Carolina, +4 more locations.

📋 Description

• Resolve Workday Recruiting tickets as the first point of contact, addressing routine recruiter issues and escalating more complex cases when necessary.

• Address daily system inquiries from recruiters and operators, covering access, navigation, and general troubleshooting.

• Facilitate hands-on training and setup for Workday and various recruiting platforms.

• Provide support during the onboarding process by shadowing new recruiters in their initial weeks, ensuring adherence to proper system usage and procedures.

• Review daily candidate prescreening outcomes and report any discrepancies or concerns to the systems leadership.

• Assist with regular recruiting reports and data requests, often requiring quick turnarounds.

• Support systems leadership with testing and validating Workday releases as capacity permits.

• Collaborate with recruiters and operators to promote appropriate system usage and best practices.

• As expertise in Workday grows, contribute significantly to the evaluation and testing of semiannual releases and the implementation of new features.

⛳️ Requirements

• 1–2 years of experience in supporting, troubleshooting, or training on software systems across any industry.

• A technically inclined mindset with the ability to rapidly learn new platforms and work independently post-training.

• Proficient spreadsheet skills (Excel or Google Sheets), including sorting, filtering, lookups, and pivot tables, with the capacity to deliver data requests promptly and accurately.

• Access to reliable high-speed internet and a quiet, dedicated workspace.

• Familiarity with Workday (Recruiting or HCM) or other applicant tracking systems (ATS) such as iCIMS, Greenhouse, Lever, or Taleo is highly advantageous.

• Background in HR systems or recruiting operations is a significant plus.

• Experience as an ATS super-user, trainer, or key contact for a recruiting team is a notable advantage.

• A degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field is a strong plus.

• Experience in a healthcare or high-volume recruiting setting is a considerable advantage.

• Knowledge of sourcing platforms such as Indeed or LinkedIn Recruiter is a noteworthy plus.

• Veterans and individuals with military experience are encouraged to apply.

🏝️ Benefits

• Paid time off (vacation and sick).

• Medical, dental, and vision insurance.

• 401(k) with employer matching.

• Employee assistance program (EAP).

• Employee resource groups (ERGs).

• Opportunities for career development and ongoing training.

• Fully remote work arrangement.

• Access to reliable high-speed internet and a quiet, dedicated workspace.