Recruiter/Scheduler

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Consistently promote that 2nd Family is hiring across multiple platforms, utilizing both free and paid services with pre-approved expenses.

• Generate a steady stream of job applications and pre-screen candidates according to 2nd Family standards.

• Arrange interviews with suitable candidates.

• Schedule interviews on the calendar and provide resumes along with phone pre-screen notes to interviewers.

• Gather necessary information for new caregivers and finalize employee files.

• Ensure onboarding paperwork is signed and email the Orientation Manual.

• Accurately and promptly input caregiver information into AxisCare.

• Scan and store required documents online.

• Collect updated copies of caregiver documents that are nearing expiration.

• Complete the scheduling process by the end of business on Wednesdays for the upcoming two full weeks.

• Follow up on any unconfirmed shifts.

• Contact caregivers via call, text, and email to fill shifts.

• Participate in the weekend on-call rotation.

• Seek assistance from office assistants or management for scheduling tasks when necessary.

• Strive to fill shifts more than 48 hours prior to their start time.

⛳️ Requirements

• Demonstrate professionalism and efficiency in both verbal and written English communication.

• Exhibit excellent time management skills, with a proven track record of meeting tight deadlines.

• Show a strong passion for providing exceptional service to both caregivers and clients.

• Be thorough and methodical in managing documents, shifts, and staff coordination.

• Possess the ability to think quickly and adapt to last-minute changes.

• Hold a Bachelor’s degree in Business Administration or a related field.

• Have 1–3 years of experience in scheduling, HR coordination, or relevant administrative roles within a healthcare or medical environment.

• Be familiar with medical terminology and basic health insurance concepts.

• Exhibit strong English communication skills, both written and verbal.

• Availability to work from 8:00 AM to 5:00 PM MST, Monday through Friday.

• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

• Skilled in using Google Suite (Docs, Sheets, Gmail).

• Experience with scheduling systems is preferred.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Provision of company equipment.

• Employer-sponsored government-mandated benefits.

• Internet stipends available upon regularization.

• HMO coverage upon regularization (with an option to enroll as early as Day 1).

• PTO credits and service incentive leaves.

• Major company live events in spring and winter.

• Monthly virtual events to appreciate employees.

• Access to company-provided career skills training courses.

• A company culture dedicated to your personal and professional development.

• Competitive salary packages that lead the industry.