R&D Field Account Manager – Strategic Accounts

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Establish and maintain long-term relationships with scientific and managerial stakeholders at Strategic Account R&D sites.

• Enhance access, trust, and early visibility into molecule programs, discovery initiatives, and R&D decision-making processes.

• Facilitate timely technology seeding and create new opportunities.

• Identify and prioritize opportunities for early-stage technology seeding.

• Convert R&D process requirements and discovery-stage needs into actionable use cases.

• Coordinate with technical experts from Business Units for validation support across new molecules, processes, and modalities.

• Propel the validation of chosen technologies through defined process steps and product trials.

• Implement a process-consultancy approach, documenting outcomes and readiness indicators.

• Assist with pilot and clinical-phase (Phase I–III) process and product trials.

• Support validation for scale-up/scale-down processes, optimization, and manufacturing readiness.

• Oversee and monitor the new process landscape within the account.

• Highlight changes in footprint, risks, and implications to internal stakeholders.

• Conduct organized handovers of validated programs into the commercial scope.

• Compile stakeholder maps, contextual process details, validation evidence, and subsequent actions.

⛳️ Requirements

• Bachelor's degree in Life Sciences, Biotechnology, Biochemical Engineering, or a related field.

• Significant experience in customer-facing roles within biopharma settings, such as process development support, technical sales, applications, or scientific assistance.

• Strong familiarity with R&D environments.

• Industry experience in R&D related to bioprocessing, upstream or downstream processes, purification, or filtration is advantageous.

• Capability to operate credibly in highly scientific settings and translate early R&D requirements into structured paths for validation and adoption.

• Skill in influencing senior decision-makers across diverse backgrounds and collaborating with Technical Sales to develop intricate customer solutions.

• Excellent stakeholder management skills across customer R&D networks and internal matrix teams.

• High level of proficiency in CRM (SFDC) and meticulous documentation practices for structured handovers, including pipeline tracking, customer processes, validation evidence, and decision points.

• Proficient in English.

• Willingness to travel over 50%, as this role heavily focuses on external customers.

• Eligibility to work in the UK.

🏝️ Benefits

• Access to mentoring, leadership programs, Talent Talks, internal seminars, and coaching for managers.

• Remote work options available.

• Comprehensive onboarding process, featuring a virtual platform, Welcome Workshops, and a buddy for support.

• Emphasis on mutual support, team spirit, and international collaboration.

• Participation in communities focused on topics like coaching, agile working, and a businesswomen network.

• Healthcare plans and health assessment services provided.

• Standard working week of 37.5 hours.

• 25 days of annual leave plus public holidays.

• Annual option to buy, sell, or carry over annual leave.

• Complimentary on-site parking.

• Free access to hot and cold beverages.

• Private Medical Insurance and Private Dental Insurance included.

• Group Life Assurance provided.

• Employee-paid Travel Insurance available.

• Salary Sacrifice Health Assessment Service offered.

• Salary Sacrifice Cycle to Work Scheme available.

• Group Personal Pension Plan included.

• Group Income Protection provided.

• Salary Sacrifice Will Writing Service available.