Radiology Virtual Assistant

This is a fully remote position, open to applicants in Kenya.

📋 Description

• Communicate essential radiology results and urgent findings to hospitals, referring physicians, and clinical care teams in accordance with clinical protocols.

• Organize, prioritize, and manage incoming diagnostic exams based on their clinical urgency.

• Conduct basic IT and software troubleshooting within the radiology platform.

• Oversee communication channels, incoming calls, and system alerts to ensure rapid responses.

• Maintain accurate, real-time records of communications, exam updates, and operational activities.

• Adhere to established SOPs within a 24/7 operational environment.

• Ensure strict compliance with patient privacy standards.

• Act as a liaison between radiologists, hospital personnel, and clinical teams.

⛳️ Requirements

• Previous experience in healthcare operations, radiology coordination, or medical administration is highly preferred.

• Experience working with US-based healthcare providers or clinics is a considerable advantage.

• Strong, practical understanding of medical and radiologic terminology.

• Proficient in basic IT troubleshooting skills.

• Willingness to learn complex healthcare software systems.

• Excellent verbal and written communication skills in English.

• Ability to clearly and professionally convey urgent clinical information.

• Exceptional attention to detail.

• Strong problem-solving abilities.

• Capability to prioritize tasks effectively under pressure.

• Self-motivated and dependable.

• A dedicated, quiet home-office environment suitable for managing sensitive medical information.

🏝️ Benefits

• Remote work opportunity.

• Full-time employment (40 hours/week).

• Support for a 24/7 operation with options for US business hours or after-hours shifts.