Quality Systems Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of, implement, maintain, and continuously enhance the corporate Quality Management System (QMS).

• Offer QMS guidance and support to facility Quality teams.

• Oversee the corporate Document Control program.

• Manage the Change Control program.

• Administer and support the corporate Food Safety and Quality Training Program.

• Act as the business owner and primary Quality administrator for Veeva QualityOne.

• Develop and assist in the implementation of WBC Quality Standards and corporate Quality standards.

• Provide governance and workflow support for CAPAs, deviations, non-conformances, and OOS events.

• Oversee complaint trending and quality data analysis.

• Aid facility and corporate Management Review with QMS metrics and quality data.

• Facilitate internal, customer, regulatory, and certification audits.

• Collaborate cross-functionally with Quality, Operations, Product, Regulatory, Supply Chain, and other teams.

• Monitor the effectiveness of the QMS and suggest system improvements.

• Offer training, coaching, and technical guidance to Quality teams and stakeholders.

• Maintain corporate quality records in compliance with regulatory and company standards.

• Support the harmonization and standardization across facilities and elevate significant risks to Quality leadership.

• Report directly to the Director of Quality.

⛳️ Requirements

• Proven experience in implementing, managing, and enhancing Quality Management Systems (QMS) within a regulated environment such as food, dietary supplements, consumer health, or similar fields.

• Knowledge of relevant FDA regulations, including 21 CFR Part 111, and current Good Manufacturing Practices (cGMPs).

• Familiarity with document control, change control, training systems, CAPA, deviations, OOS investigations, complaint trending, and quality metrics.

• Experience with electronic Quality Management Systems (eQMS); Veeva QualityOne experience is strongly preferred.

• Understanding of GFSI/SQF quality and food safety system requirements is preferred.

• Capability to develop corporate standards and assist in their implementation across various facilities.

• Excellent written and verbal communication, organization, analytical, problem-solving, and cross-functional collaboration skills.

• Ability to juggle multiple priorities, ensure timely closure of quality system activities, and influence stakeholders without direct authority.

• Bachelor's degree in Food Science, Quality, Biology, Chemistry, Engineering, or a related field, coupled with 5+ years of Quality Systems/Quality Assurance experience, or an equivalent combination of education and relevant technical experience.

• Relevant certifications or formal training in quality systems, auditing, HACCP, SQF/GFSI, root cause analysis, or CAPA is preferred.

• Training and experience with 21 CFR Part 111.

🏝️ Benefits

• Bonus.

• Comprehensive benefits package.

• Strong benefits coverage for employees and their families.

• Generous PTO.

• Free Grüns products.

• Health and well-being perks.

• Career growth opportunities.

• Biannual company off-sites.

• Fully remote work environment.