Quality Continuous Improvement, CI Partner

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide instructor-led, virtual, and blended training of high quality that aligns with the enterprise strategy.

• Create learning experiences that enhance technical skills and strengthen the quality culture.

• Mentor associates, leaders, and subject matter experts on Quality processes and their expectations.

• Assist with onboarding, skill enhancement, remediation, and capability-building initiatives.

• Develop, implement, and assess strategies for training effectiveness.

• Offer specialized training and coaching on investigations, root cause analysis, problem-solving, documentation quality, and risk-based decision-making.

• Uphold investigation standards, escalation protocols, documentation obligations, and readiness for inspections.

• Collaborate with process owners, site Quality teams, Central Quality, Learning & Development, and cross-functional partners.

• Ensure the maintenance of training governance, documentation, records, and readiness for audits and inspections.

• Identify training deficiencies, performance risks, and capability requirements; enhance training content and delivery methods.

• Contribute to the creation of training materials, facilitator guides, job aids, and resources for capability building.

• Assist with CAPAs, effectiveness checks, and follow-up measures.

• Lead Kaizen and structured problem-solving initiatives.

• Advocate for continuous improvement, accountability, engagement, quality, and integrity.

⛳️ Requirements

• A bachelor's degree in Life Sciences, Sciences, Engineering, or a related field is mandatory.

• Over 5 years of experience in a regulated life sciences, medical device, pharmaceutical, biologics, or comparable environment.

• Understanding of regulatory requirements, such as FDA and ICH standards.

• Experience in delivering Quality or technical training in regulated environments, including instructor-led, virtual, and blended formats.

• Proven experience in coaching associates, subject matter experts, and leaders.

• Background in developing and supporting training effectiveness initiatives utilizing observations, feedback, metrics, and other verification techniques.

• Excellent facilitation, communication, and interpersonal abilities.

• Capability to engage diverse audiences, including senior leadership, in both in-person and virtual contexts.

• Proficient in working cross-functionally and influencing stakeholders within a matrix organization.

• Strong organizational skills and meticulous attention to detail.

• Experience in problem-solving, continuous improvement, and Kaizen methodologies.

• Fluency in English and Spanish is required.

• Willingness to travel domestically and internationally as needed, approximately 25–50% of the time.

• Based in the LATAM region.

🏝️ Benefits

• Opportunities for face-to-face collaboration that fosters learning, progress, and success.

• Chances to learn, grow, and thrive within the organization.

• Commitment to being an Equal Opportunity Employer.