Quality Assurance Officer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and address intricate statutory reviews in accordance with Part VI of the Housing Act 1996.

• Ensure that review outcomes are of high quality and adhere to legal standards.

• Utilize housing legislation, statutory guidance, case law, and local policies in the decision-making process.

• Tackle existing review backlogs to guarantee timely resolution.

• Compile review files and documentation to prepare for potential legal disputes.

• Work in conjunction with Legal Services on pre-action correspondence, Judicial Review issues, legal challenges, and complex allocation cases.

• Recognize and mitigate legal, financial, and reputational risks.

• Provide expert advice to officers, managers, and senior leadership.

• Assist in the execution of the Council's new Housing Allocations Policy.

• Create and enhance processes along with quality assurance measures.

• Encourage consistency and best practices in housing allocations decision-making.

• Keep abreast of legislative changes and new case law developments.

• Contribute to service improvement initiatives stemming from reviews, complaints, and policy modifications.

⛳️ Requirements

• Extensive experience in Housing Allocations and Housing Needs Services.

• Thorough understanding of Part VI of the Housing Act 1996.

• Comprehensive knowledge of Housing Allocations Legislation.

• Profound understanding of Housing Law.

• Extensive knowledge of Statutory Reviews.

• Detailed knowledge of Allocation Policies.

• Proven history of successfully determining statutory review cases.

• Capable of producing legally sound review decisions.

• Experience in managing complex housing cases and investigations.

• Strong grasp of administrative law and decision-making principles.

• Experience collaborating with Legal Services on challenges and litigation.

• Excellent analytical, problem-solving, and report-writing capabilities.

• Strong communication skills and effective stakeholder management.

• Ability to work autonomously and manage a specialized caseload.

• Experience in implementing or reviewing Housing Allocation Policies.

• Familiarity with Judicial Reviews.

• Background in a Local Authority Housing Needs team.

• Awareness of current housing policy trends and best practices.

🏝️ Benefits

• Fully remote working opportunities.

• Flexible part-time working arrangements.

• Bi-weekly payment schedule.

• Chance to lead a significant housing allocations review program.

• Essential role in aiding the rollout of a new Housing Allocations Policy.

• Exposure to complex statutory reviews, legal challenges, and policy development.