Quality Assurance Manager – Supply Quality

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, implement, and oversee the supplier approval and compliance program for the company utilizing a supplier compliance software tool.

• Supervise the qualification, approval, monitoring, and ongoing compliance of suppliers, vendors, and co-manufacturers.

• Act as the corporate owner of the supplier quality software configuration, supplier hazard analysis, risk management, onsite audits, supplier approval processes, compliance documentation, performance monitoring, scorecarding, continuous improvement, and CAPA management.

• Ensure that suppliers adhere to company standards, FSMA, food safety, quality, sustainability, and customer requirements while maintaining audit readiness.

• Provide insights and support for decision-making related to suppliers and product disposition.

• Conduct supplier audits and serve as an alternative for audits at co-manufacturing locations and during crisis management.

• Manage the qualification requirements for suppliers and vendors, establishing approval criteria based on risk levels and supplier categories.

• Maintain Approved Vendor Lists and oversee supplier onboarding and compliance statuses.

• Configure and enhance TraceGains or equivalent workflows, attributes, alerts, notifications, and dashboards.

• Monitor supplier records, including document statuses, expirations, reviews, and risk assessments.

• Review GFSI audit reports, CAPAs, HACCP/HARPC programs, allergen programs, recall plans, traceability exercises, questionnaires, certifications, labels, SDS, specifications, food-contact documentation, food defense materials, and COAs.

• Generate compliance and performance reports for management review.

• Lead initiatives for system enhancements and user training.

• Conduct risk assessments for suppliers and lead ingredient and supplier food fraud vulnerability assessments.

• Support food defense and intentional adulteration risk assessments.

• Manage SCAR processes from initiation to closure and assess CAPA effectiveness.

• Develop and sustain risk-based supplier audit programs.

• Conduct onsite and remote audits for suppliers and co-manufacturers as needed.

• Collaborate with Procurement on supplier scorecards and Quarterly Business Reviews.

• Investigate quality and food safety incidents related to suppliers and engage in crisis management.

• Support traceability exercises and mock recalls.

• Assist with SAP PDM systems through document retention, specification creation, and revisions.

• Partner with corporate and facility FS/QA, Procurement, Supply Chain, R&D, Regulatory, and Legal teams.

• Set objectives, monitor progress, apply sound judgment, and align deliverables with organizational goals.

⛳️ Requirements

• Bachelor’s Degree in Food Technology or a related field.

• 5 to 7 years of experience in quality assurance.

• Proficient and experienced in using supplier compliance tools such as Trace Gains.

• Experience in auditing food manufacturing sites and warehouse/storage areas.

• Willingness to travel up to 25% of the time.

• Background in food processing, sanitation, quality assurance, and production statistics.

• Knowledge of general manufacturing practices for food processing.

• Familiarity with sanitation concepts, environmental controls, and monitoring.

• Experience working with cross-functional teams.

• Knowledge of GFSI and BRC Standards.

• Ability to multitask and maintain flexibility.

• Strong oral and written communication skills for engaging with executive management, outside vendors, and major customers.

• Intermediate proficiency in computer skills, particularly with Microsoft Office products.

• SAP experience or similar software preferred.

• Capability to work in a drug-free environment and meet employment authorization verification requirements where applicable.

🏝️ Benefits

• Medical, Dental & Vision Insurance.

• 401(k) plan with company match.

• Employer-paid life and disability insurance.

• Flexible Spending Accounts (FSA).

• Paid Time Off (PTO).

• 7 Company Paid Holidays.

• 24/7 Telemedicine & Employee Assistance Program.

• Optional voluntary benefits including legal, accident, and identity protection.

• Eligibility for benefits begins on the first of the month following your hire date.

• Equal Opportunity Employer.

• Drug-free workplace.

• Participation in E-Verify where applicable.