Quality Assurance Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with functional leads, analysts, designers, and developers to clarify testing requirements.

• Review documentation to identify essential test scenarios and create both positive and negative test cases.

• Develop comprehensive manual and regression test cases while ensuring test plans are kept current.

• Prioritize and execute tests, promptly log defects, and verify fixes.

• Identify potential risks related to deadlines or quality early on and evaluate regression impact.

• Contribute to the formulation of test strategies, plans, and metrics to assess release readiness.

• Engage in Agile ceremonies including scrum meetings, sprint planning, and retrospectives.

• Mentor junior QA team members and advocate for best practices.

• Provide client support and training as necessary.

• Propose process enhancements, automation ideas, and cost-saving initiatives to boost testing efficiency.

• Execute QA tasks in accordance with established standards and procedures, delivering them in a timely manner.

• Participate in defining test strategies and plans while evaluating the QA impact of system changes.

• Support and conduct peer reviews of tasks performed by other QA resources.

⛳️ Requirements

• Over 4 years of experience in Software Quality Assurance.

• Proficient in English with excellent written and verbal communication skills.

• Capability to comprehend external customer requirements from a testing perspective.

• A curious, disciplined, and creative approach to problem-solving.

• Strong communication skills that are clear and constructive with both technical and non-technical stakeholders.

• Ability to work autonomously as well as collaboratively in a team setting.

• Demonstrated ownership and accountability; capable of delivering as promised and as scheduled.

• Experience in Agile/Scrum environments.

• Background in pension plan administration or the financial services industry is advantageous.

• Familiarity with Azure DevOps (ADO) for test management and defect tracking is a plus.

• Basic comprehension of French is an asset; able to greet and understand simple instructions.

• Team members whose roles require data center work or access to detailed client-service technology knowledge are subject to Government of Canada Personnel Security Screening.

🏝️ Benefits

• 100% remote work flexibility with optional office access (hybrid mode available).

• Comprehensive TELUS Health benefits package including a pension plan with employer contributions.

• Paid vacation and wellness days.

• Opportunities for performance bonuses.

• Exceptional leadership and mentorship opportunities.